Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Work Experience
Awards
Training
Countries visited on official assignments
Section name
sports and watching movies
Personal Information
Work Experience
Awards
Training
Countries visited on official assignments
Section name
sports and watching movies
AssistantManager

MUHAMMAD TARIQ

Islamabad

Summary

Multifaceted and knowledgeable Administrative Assistant with 13+ years of experience in a variety of office administration duties. Possess the ability to work well in high-pressure settings with minimal supervision in both leadership and team roles. Skilled at fielding phone calls, coordinating with clients and serving as the liaison between different teams. Seeking an administrative position in a social development organization / INGO where I can utilize and polish my skills, values, and abilities. Associated with the United States Government for the past 12 years including USAID and US Consulate Peshawar.

Overview

16
16
years of professional experience
1
1
Certificate

Work History

Administrative Assistant

USAID
- Current
  • Position Description as Administrative Assistant with Democracy Rights and Governance (DRG)
  • Responsibilities:
  • Provide vital support function that facilitates the work of DRG staff for the achievement of its results along with smooth functioning of the operations.
  • Responsible for a wide range of administrative support functions, including answering the telephone, managing and responding to correspondence internally and externally, managing the office calendar
  • Execute coordination of meeting schedules, receive and escort visitors, make travel plans and process travel vouchers
  • Manage DRG’s official files, assist with completing frequent taskers from the Front Office and Program Office, assist the office to complete all technical and financial reporting requirements.
  • Supports the team by performing tasks related to organization.
  • Achievements
  • Created a Contact list for DRG office to Find Contacts easily
  • Created a Filing System for DRG office for Current, and completed Awards.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.

Management/ HR Clerk

US Consulate
  • Responsibilities:
  • Manage, process and distribute incoming mail and documents
  • Provide customer service to organization employees whenever possible for the smooth functioning of operation activities
  • Serve as a point of contact with benefit vendors/administrators
  • Maintain a computer system by updating and entering data. Make sure all the employee and its related record in up to date in the approved system including performance reviews, grievances and payroll
  • Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
  • Set appointments and arranging meetings along with maintaining calendars of HR management team
  • Participate in recruitment efforts (end to end), post job ads, organize resumes and job applications for shortlisting by supervisor. Also ensure background checks.
  • Scheduling job interviews, call candidates and assist the team in the interview process, collect employment and tax information and assist in the on-boarding process with all necessary documentation
  • Process payroll, which includes ensuring vacation and sick time are tracked in the system. Also, facilitate resolutions to any payroll errors
  • Participating in benefits tasks, such as claim resolutions, reconciling benefits statements, and approving invoices for payment
  • Complete termination paperwork and assisting with exit interviews
  • Achievements
  • Creation of Personal Filing system (online) to Find Employees easily.
  • Creation of Excel sheet to track Medical Claims submitted by the Employees.
  • Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.

Storekeeper

World Food Programme, WFP
05.2009 - 07.2011
  • Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
  • Received product shipments and organized in stockroom storage area.
  • Ordered goods from various vendors to maintain store merchandise levels.
  • Enhanced store organization by implementing effective storage solutions and space utilization techniques.
  • Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
  • Maintained a safe working environment with strict adherence to safety protocols and guidelines.
  • Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
  • Monitored merchandise on shelves and in storage using inventory control system.
  • Minimized losses due to spoilage or damage by implementing proper handling techniques and storage conditions for goods.
  • Ensured timely order fulfillment for customer satisfaction through efficient processing of purchase requests and shipments.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Reduced stock discrepancies by diligently investigating variances and taking corrective actions as needed.
  • Trained, coached and scheduled employees to improve store upkeep and operations.

Education

Master of Arts - Political Science

University of Peshawar
01.2000

Skills

  • Experienced in office procedures and protocols
  • Working knowledge of office equipment, like printers and fax machines
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem-solving skills
  • Good written and verbal communication skills
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Certification

Certified Diploma in Project Managment (In Process)

Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Timeline

Storekeeper

World Food Programme, WFP
05.2009 - 07.2011

Administrative Assistant

USAID
- Current

Management/ HR Clerk

US Consulate

Master of Arts - Political Science

University of Peshawar

Work Experience

01-2014

Awards

Group Eagle Award (Group HR Appreciation), Honor Award (Work Appreciation), Time Off Award (Work Appreciation)

Training

  • Office Management and Effective Administration Skills (BMC, Dubai November 13-17, 2022)
  • PFA (ARTC Bangkok)
  • Record And Management FOIA (ARTC, Bangkok) 2017
  • Regional Travel And Transportation Workshop (ARTC, Bangkok)
  • English Writing And Proficiency Course (ARTC, Bangkok)
  • GLASS 101 Online Requisition (USAID, Pakistan)
  • Advanced Ms Office Course (Karachi, Pakistan)
  • Advanced Excel Course (Karachi, Pakistan)

Countries visited on official assignments

  • USA
  • UK
  • Thailand

Section name

FSN Fellowship as Administrative Assistant with RDMA Bangkok (June 09- July 3, 2019)

sports and watching movies

Cricket and Indian movies

Personal Information

Work Experience

01-2014

Awards

Group Eagle Award (Group HR Appreciation), Honor Award (Work Appreciation), Time Off Award (Work Appreciation)

Training

  • Office Management and Effective Administration Skills (BMC, Dubai November 13-17, 2022)
  • PFA (ARTC Bangkok)
  • Record And Management FOIA (ARTC, Bangkok) 2017
  • Regional Travel And Transportation Workshop (ARTC, Bangkok)
  • English Writing And Proficiency Course (ARTC, Bangkok)
  • GLASS 101 Online Requisition (USAID, Pakistan)
  • Advanced Ms Office Course (Karachi, Pakistan)
  • Advanced Excel Course (Karachi, Pakistan)

Countries visited on official assignments

  • USA
  • UK
  • Thailand

Section name

FSN Fellowship as Administrative Assistant with RDMA Bangkok (June 09- July 3, 2019).

sports and watching movies

Cricket and Indian movies

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