Summary
Overview
Work History
Education
Skills
Timeline
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Danyal Mir

Danyal Mir

Customer Success
Lahore

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Customer Success Specialist

CureMD
Lahore
03.2020 - Current
  • Cultivated customer loyalty, promoted repeat business, and improved sales.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

PTCL
Lahore
06.2019 - 01.2020

Customer Service Representative

Abacus
Lahore
01.2019 - 05.2019

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

University of Lahore
Lahore
09.2011 - 08.2017

Skills

Medical terminology knowledge

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Timeline

Customer Success Specialist

CureMD
03.2020 - Current

Customer Service Representative

PTCL
06.2019 - 01.2020

Customer Service Representative

Abacus
01.2019 - 05.2019

Bachelor of Science - Electrical, Electronics And Communications Engineering

University of Lahore
09.2011 - 08.2017

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