DANISH RAHI
General Banking y
Hyderabad,SD
Summary
I belong to National Bank of Pakistan and I have 15 years of banking experience in
various departments and I have built up a comprehensive professional experience
list and General Banking is a job that you can do in any department. For detailed
information about the role, achievements and skills required, I am giving you a
general structure and for each department. Carried out my responsibilities in the
Human Resources department such as recruitment, training, performance
evaluation, and employee relations Highlight any HR specific programs or initiatives
I led and contributed to Business development in the business department, I played
a key role in sales strategy, client relationship management, and achieving business
goals within any key deals or partnerships. Played its best role in managing banking
activities Compliance department to ensure compliance with regulatory audit and
bank rules and regulations & "Improved operational efficiency by 20% through
optimization and engagement with ensuring regulatory compliance," "Recovered a
15% reduction in employee turnover through a targeted retention strategy."
04-06-1979 / Hyderabad
Pakistani
41303-7830349-5#636
Inter & Commerce,
Sachal Sarmast Commerce
College , Hyderabad
May 2003 - May 2007
Matriculation
Government Al-Farooq High
School, Hyderabad
Mar 1994 - Mar 1995
Linkedln
https://www.linkedin.com/in/danish
-rahi-635804312/
MS Office Complete Package at
National Bank Staff College Hobbies
Book Reading
Playing Cricket
Watching Movies
Internet Browseing
Hang out with Family and
Friend’s
Critical Thinking
Problem Solving
API Integration
Project Management
Testing & Validation
Security & Compliance
Documentation & Training
Communication Skills:
Integration Tools Proficiency
Data Mapping & Transformation
Overview
17
17
years of professional experience
1
1
Language
Work History
Operations Manager
New Cloth Market, National Bank of Pakistan
Hyderabad
04.2022 - Current
- I ensure all transactions are processed accurately and efficiently
- And also involved in improving operational systems, processes, and best practices and providing excellent customer service and resolving any issues that arise, often as the point of contact for complex customer inquiries or complaints
- I am responsible for implementing and monitoring policies and procedures to meet compliance and risk regulatory requirements and manage risks
- Lead, train and supervise staff Reporting Prepares operational reports for management and identifies trends that may affect branch performance
- Financial management Manages branch budgets, including expenditures, operational costs, and resource allocation Strong leadership, decision- making for this role I work with organizational, and problem solving skills and a good understanding of banking services and regulations.
Compliance Officer Grade-II
National Bank of Pakistan
Hyderabad
04.2020 - 04.2022
- Ensured compliance with local and international regulatory requirements by monitoring and reviewing internal policies and procedures
- Facilitated internal and external audits by preparing necessary documentation, addressing audit findings, and implementing corrective actions
- Identified potential compliance risks and worked proactively to mitigate them through risk assessments and internal controls.
Regional
Hyderabad
03.2016 - 04.2020
HR Admin Officer Grade-III
National Bank of Pakistan
11.2011 - 11.2011
- Oversaw daily HR administrative tasks including employee records management, payroll processing, and benefits administration, ensuring accuracy and compliance with policies
- Coordinated recruitment efforts by managing job postings, conducting initial screenings, and facilitating the onboarding process for new hires
- Addressed employee queries and concerns, mediated conflicts, and implemented initiatives to enhance employee satisfaction and retention.
Customer Service Officer Grade-III
Fatima Jinnah, National Bank of Pakistan
Hyderabad
01.2014 - 01.2016
- Delivered exceptional service to customers by addressing their inquiries, resolving issues, and providing information on banking products and services
- Assisted customers with account maintenance tasks, including opening and closing accounts, updating personal information, and processing transactions
- Handled customer complaints and concerns efficiently, ensuring prompt and satisfactory resolution while maintaining a high level of professionalism
Permanent Assistant
Gari khatam Branch, National, Bank of Pakistan
Hyderabad
01.2010 - 01.2014
- Provided comprehensive administrative support by managing schedules, organizing meetings, and handling correspondence to ensure smooth branch operations
- Assisted customers with routine banking services, including account inquiries, transaction processing, and resolution of minor issues, ensuring high levels of customer satisfaction
- Maintained accurate and organized records of branch activities, transactions, and customer information, ensuring compliance with regulatory and organizational standards.
Assistant
New Cloth Market Branch, Bank of Pakistan
Hyderabad, Sindh
12.2007 - 12.2009
- Provided temporary support in daily branch operations, including handling customer transactions, managing cash flow, and ensuring smooth execution of banking activities
- Assisted customers with account-related inquiries, transaction processing, and problem resolution, delivering prompt and professional service to maintain high customer satisfaction
- Carried out administrative duties such as filing, data entry, and document management, ensuring accuracy and organization in branch records and communications.
Education
Bachelor of Commerce - undefined
University of Sindh
Master of Commerce - undefined
University of Sindh
Jan 2016
Computer Literacy - undefined
National
Bank Staff College
Feb 2013
Basic Banking Training Program - undefined
Cashier at National Bank Staff
College
Feb 2015
Effective Business Communication - undefined
National Bank Staff College
May 2015
Interests
House no: , 2086, A/A Ward "D"
Bachal Shah Chari, Hyderabad,
71000, Pakistan, Workday Integration Specialist
Timeline
Operations Manager
New Cloth Market, National Bank of Pakistan
04.2022 - Current
Compliance Officer Grade-II
National Bank of Pakistan
04.2020 - 04.2022
Regional
03.2016 - 04.2020
Customer Service Officer Grade-III
Fatima Jinnah, National Bank of Pakistan
01.2014 - 01.2016
HR Admin Officer Grade-III
National Bank of Pakistan
11.2011 - 11.2011
Permanent Assistant
Gari khatam Branch, National, Bank of Pakistan
01.2010 - 01.2014
Assistant
New Cloth Market Branch, Bank of Pakistan
12.2007 - 12.2009
Bachelor of Commerce - undefined
University of Sindh
Master of Commerce - undefined
University of Sindh
Computer Literacy - undefined
National
Bank Staff College
Basic Banking Training Program - undefined
Cashier at National Bank Staff
College
Effective Business Communication - undefined
National Bank Staff College
Skills
- Employee relations and conflict resolution
- Management
- Performance monitoring
- Project management abilities
- Health and safety compliance
- Continuous improvements
- Superb time management skills
- Work flow planning
- Complex problems analysis
- Performance reporting
- Customer relations specialist
- Process flows
- Sales background
- Supply chain logistics
- FLUENT IN [LANGUAGE]
- Marketing
- Schedule oversight
- Management information systems
- Finance background
- Workforce training
- Budgeting and cost control
- Communication improvements
- Staff retention
- Quality assurance and control
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Lions Club
- Society of Human Resource Management
- National Association of Social Workers
- Project Management Institute
- Freemason
- International Association of Administrative Professionals
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