Danish Javed
Tech Executive
Summary
First-rate lead technical support with five years of experience offering outstanding support to users of various levels. Exceptional skills and knowledge in all the modern toolkits and subject matter expert on Web3 and Blockchain. Established reputation as sharp technology expert when working with customers to identify and deploy solutions.
Overview
7
7
years of professional experience
Work History
IT Technical Operations Lead
Golteum
London
06.2022 - Current
- Helped programmers and systems analyst test, debug and improve all the different components of the application we were constantly building.
- Performed tests of functionality, security and performance on different browsers and devices for optimal results.
- Managing customers' expectations of support and technology functionality in order to provide positive user experience.
- Assessed business requirements to create focused solutions.
- Investigating system issues on CloudFlare and AWS and implemented resolutions to reduce downtime.
- Reviewed technical work of consultants and third-party support providers.
- Developed diagrams to describe and lay out logical operational steps.
TV Host
Samaa TV
Karachi
02.2021 - Current
- Disseminated news content through social media for better engagement with audiences and faster reporting.
- Co-founded Pakistan's first digital show on Blockchain with stories highlighting on the important development in the local ecosystem.
- Wrote news stories, developed leads and constructed headlines.
- Completed assigned pieces and developed independent stories.
- Collaborated with producers and management to develop newscasts, promotions and teasers across the multiple social media platforms.
- Drafted and presented explainer videos on Blockchain basics to capture listeners with clear and condensed writing.
IT Consultant
Apex Global
Karachi
01.2018 - 06.2020
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
- Met architecture compatibility and guidelines through effective troubleshooting.
- Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
Freelance Content Writer
BraveNewCoin
Remote
01.2016 - 06.2018
- Created concise, eye-catching headlines and copy on blockchain and cryptocurrency trends.
- Conducted extensive internet research to provide facts and statistics for articles and blogs.
- Researched industry-related topics by performing interviews and combing online sources.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
Education
BBA - Business Economics
SZABIST
Karachi, Pakistan 04.2001 -
Skills
Technical troubleshooting
Timeline
IT Technical Operations Lead
Golteum
06.2022 - Current
TV Host
Samaa TV
02.2021 - Current
IT Consultant
Apex Global
01.2018 - 06.2020
Freelance Content Writer
BraveNewCoin
01.2016 - 06.2018
BBA - Business Economics
SZABIST
04.2001 -
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