DANIAL NASEER
Hassan Abdal,PB
Summary
I am seeking for a challenging environment to improve technical skills & abilities with having so much confidence & potential. Service professional with strong background in troubleshooting, repair, and maintenance of complex systems. Demonstrates exceptional skill in team collaboration, adapting to changing needs, and ensuring optimal performance. Recognized for reliability, technical expertise, and results-driven approach. Proficient in diagnostics, system optimization, and customer support.
Overview
5
5
years of professional experience
Work History
Service Engineer
XCMG - Saudia Arabia
02.2024 - Current
- Installed, configured and tested equipment on specialized platforms.
- Implemented efficient inventory management systems to ensure sufficient stock levels for spare parts required during servicing visits.
- Drafted failure analysis reports in Service-1, Odo and prepared Field Service Report for repair.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
- Created relationships with key decision-makers and served as external technical spokesperson.
- Ensured compliance with safety regulations during installations and repairs, prioritizing a safe work environment at all times.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Participated in client consultations and product capability demonstrations to support sales efforts.
- Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
- Analyzed and evaluated performance and optimized efficiency.
- Assisted in the creation of user manuals and documentation for ease of reference during routine maintenance tasks.
- Delivered outstanding after-sales support, maintaining open lines of communication with clients to address concerns or inquiries promptly.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Investigated and corrected mechanical problems with machinery.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Resolved customer complaints in prompt, polite and professional approach.
Workshop Supervisor(HTV)
Bahria Town Karachi
02.2022 - 02.2024
- Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
- Worked as supervisor in Dump Truck Shop, Trailer Buses and Loading V(Photon, Isuzu, Fuso Canter).
- Maintained neat and clean work areas to maximize efficiency and safety.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Monitored quality control measures to ensure all products met company standards before being shipped out to customers.
- Developed comprehensive progress reports detailing project status, resource allocation, and potential obstacles for management review.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Supported construction and extraction workers to facilitate timely completion of projects.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Reviewed project details to specify correct materials and equipment for job sites.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Mechanic
OGDCL Workshop
10.2019 - 02.2022
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Coordinated with parts department to determine availability of necessary components.
- Investigated customer complaints to identify cause of malfunctions.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Education
Matriculation -
B.I.S.E RAWALPINDI
Talagang05.2016
Diploma of Associate Engineering (DAE) - Mechanical Technology with Specialization in Construction Machinery
Construction Technology Training Institute (CTTI), Islamabad Japan International Corporation Agency (JICA)
Rawalpindi06.2019
Skills
- Technical Support
- Field Service
- Equipment Assembly
- Preventive Maintenance
- Safety Procedures
- Design Planning
- Parts Replacement
- Mechanical Aptitude
- System Maintenance
- Report Preparation
- Emergency Response
- Hardware Repair
Languages
PUNJABI
Proficient
C2
URDU
Proficient
C2
ENGLISH
Intermediate
B1
Arabic
Intermediate
B1
Subjects
- CUTWAY AND WORKING MODEL OF BOXER ENGINE (FLAT ENGINE)
- I.C Engine
- Problem in I.C Engine
- Workshop Practice
- Automotive Electronics
- Hydraulic system of Construction Machinery
- Final Drive Under Carriage & Power Line
- Hydraulic Excavator
- Transmissions (Mechanical, Hydrometric)
- Operations of Construction Machinery
Personal Information
- Domicile: Punjab
- CNIC Number: 37301-7160953-1
- Father's Name: NASEER AHMED
- Date of Birth: 02/23/01
- Nationality: Pakistani
- Marital Status: Single
- Religion: Islam
Contactnumber - Cell
- +966547135214
- +923085679368
- +923025510889
Hobbies and Interests
- Reading Books
- Playing Games
Timeline
Service Engineer
XCMG - Saudia Arabia
02.2024 - Current
Workshop Supervisor(HTV)
Bahria Town Karachi
02.2022 - 02.2024
Mechanic
OGDCL Workshop
10.2019 - 02.2022
Matriculation -
B.I.S.E RAWALPINDI
Diploma of Associate Engineering (DAE) - Mechanical Technology with Specialization in Construction Machinery
Construction Technology Training Institute (CTTI), Islamabad Japan International Corporation Agency (JICA)
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