HAFIZ MUHAMMAD DANISH OMER

• · Lead the development and management of digital project scope, strategies, and technology plans for DBG, ensuring efficient implementation, administration, and system integrations.
• · Work closely with the Product team to review BRDs and create detailed business requirements, while keeping an eye on upcoming trends and innovations in banking.
• · Lead and support teams, managing the technical side of projects, including system uptime, performance improvements, development processes, and overseeing the project lifecycles for key applications.
• · Partner with vendors, tech partners, and internal teams to set clear project goals and deliverables, ensuring milestones are met.
• · Collaborate with the Product team to proactively address challenges, making sure projects are delivered on time and with the right technical support, while offering advice and guidance to department heads
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.

PROJECTS:

• Digital Onboarding for Minor, Freelancer, and Women's Accounts
• Implementation of Cash Deposit Machines (CDM)
• Integration of Bill Payment Services on CDM
• Instant Fund Transfer (IBFT) via CDM
• Multi-Currency ATM Transactions:
• Self-Service Digital Screens:
• Cheque Deposit Project (Drop Box)
• Recycler
• Maximized performance by monitoring daily activities and mentoring team members.

• Developed and implemented project plans and schedules to ensure successful completion of projects within timeline and budget
• Coordinated with stakeholders to define project scope, objectives, deliverables, and requirements
• Monitored project progress and identified potential risks and issues, and developed mitigating plans
• Ensured project requirements are met by coordinating with team members and providing technical guidance
• Collaborated with cross-functional teams to develop and execute plans and strategies
• Created reports related to project status, timelines, milestones, risks, and budget
• Conducted meetings and presented project progress updates to stakeholders
• Facilitated meetings between project stakeholders to ensure clear communication and understanding of project objectives and timelines
• Defined dynamic control plans for manufacturing capability to optimize processes

PROJECTS:

• VISA EMV Enablement
• BILL PAYMENT ON ATM (SBP Mandate)
• UPI e-commerce enablement (SBP Mandate)
• BIO Pensioner (SBP Mandate)
• DIGITAL ON BOARDING
• CDC Integration (Phase one)
• APIs Migration
• Established effective communication among team members for enhanced collaboration and successful project completion.

• Providing technical support to local and remote customers, and ensuring a quick response time to win customer satisfaction
• Work on Linux and SQL to trace and troubleshoot issues
• Meeting and visiting customer and implementation sites for support related issues if a problem could not be resolved through telephone or email
• Supervising level 1 and 2 engineers in carrying out tracking of support issues in terms of call logging, updating on a different level of support and closing of issues after customer confirmation
• Installation of new products, change request or maintenance releases (patch), migration and upgrade of platform/application or server at customer premises
• Investigate Cases through by reviewing logs
• Performing and assisting seniors in the gathering of requirements from current customers for change requests or new features
• Assuring the congenial and project-specific communication with software development team and client to agree on timelines, project schedules for different support related issues like change request, maintenance releases and new features

PROJECTS:

• PAYPAK (First Women Bank)
• PHX To ISO Migration (Dubai Islamic Bank)
• Master Card Acquiring (First Women Bank)
• Domestic EMV Acquiring (DIB)
• Received Appreciation Letter From C.E.O For Completion Of Project On Time
• Iris5 Migration (First Women Bank)

• To provide first-line maintenance in case of service interruption on ATM Network
• To dispatch ATM network related problems to the client Bank or CIT
• To perform end-of-day (EOD) procedure, batch jobs & processing incoming / outgoing files
• To monitor continuously the status of the AS/400s
• To read the logs and find out the errors and Flows
• To solve the case regarding client banks with the help of queries