Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Additional Information
Timeline
Hi, I’m

Bushra Zafar

Product Manager
Karachi

Summary

Experienced and highly determined Product Manager passionate about developing innovative methods to drive sales. Specializes in leading teams through product design and distribution. Comfortable working in fast-paced and deadline-driven environment.

Overview

14
years of professional experience
5
years of post-secondary education
5
Certificates
2
Languages

Work History

Shispare Pvt. Ltd
Karachi

Product Manager
07.2023 - Current

Job overview

  • Developing and execute a comprehensive product strategy. Conduct market research and competitive analysis to identify customer needs, market trends, and opportunities for product innovation.
  • Engaging with customers and gather feedback to understand their pain points, requirements, and desired outcomes.
  • Thrive in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
  • Defining and maintain the product roadmap, prioritizing features and enhancements based on customer needs, and business goals.
  • Manage team of Product Owners and working closely with cross-functional teams, including software development, UX/UI designs, sales, marketing, and customer support, to ensure successful product delivery and adoption.
  • Develope product documentation to communicate upcoming features and products to internal teams.
  • Review new opportunities to drive business strategy at planning sessions.

FAIR Consulting Group
Sydeny

Senior Consultant
01.2022 - 03.2023

Job overview

  • Led the agile development, reporting, roadmaps, budgets, team management. Worked on SAP Customer experience and dealt with international prospects, and clients.
  • Bridged communication between business, finance, and tech team.
  • Achieved KPIs to ensure agile development, product roadmap, product releases, and digital transformation.
  • Worked with scrum teams to ensure self-managed team and process implementation while upholding servant leadership.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Determined areas for improvement and implemented processes to alleviate problems.

Arpatech Pvt Ltd
Karachi

Senior Project Manager
07.2021 - 12.2021

Job overview

  • Managed SaaS Product for software house, and live the first phase of the Product within 1 month of on boarding.
  • Managed tech teams of developers, QA, UI/UX designers, DevOps and ensured agile software development with Scrum & Kanban.
  • Achieved 45% improvement in delivery KPIs by improvement cycles and team feedback.
  • Created processes for the cross-functional team and provided empathetic leadership to connect with the team.
  • Coach and trained Scrum team on providing effective demonstration of the product in sprint review meeting.

CorrTec LLC
Karachi

Product Manager
01.2015 - 07.2021

Job overview

  • Developed product road maps, project plans, schedules, detailed activities lists, and work effort assessments; short- and long-term resource allocation plans based on input from all key stakeholders.
  • Crafted solutions based on the opportunities that are found and tested within the cross-functional teams which includes UI/UX Designers, Testers and Engineers.
  • Managed all aspects of in-life products including customer feedback, Product metrics, OKRs/KPIs, requirements, and issues, prioritizing and responding to them.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.


CorrTec LLC
Karachi

Business Analyst
03.2009 - 12.2014

Job overview

  • Elicited, analyzed and document business requirements from stakeholders. Conducted interviews, workshops and meetings to understand business needs, objectives and constraints. Conducted UAT and ensured that the implemented solution met specific requirement and quality standard.
  • Identified inefficiencies, bottlenecks and areas of improvements, opportunities to stream line workflows reduced costs and enhanced productivity.
  • Documented business requirements process flows, use case, mockups and user stories. Assisted in designing solution, defined system functionalities, and validated that proposed solution aligns with business goals.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.

Education

University of Karachi
Karachi,Pakistan

Bachelor of Science from Computer Science
01.1998 - 12.2002

University Overview

Skills

    Agile Development, Business Intelligence, Innovation

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Accomplishments

Accomplishments
  • International Exposure and worked with clients from US, UK, Europe, Dubai, Canada, China, and Australia. English level C2 (Fluent speaking & writing).
  • Worked with 10+ nationalities understand mindset and needs .
  • Head of Engineering department, led around more than 70 people.
  • Awarded Best Performer of Company, 2022 for going the extra mile to achieve excellence.
  • Captain of the University Girls Throw ball team

Software

MS Project, JIRA, SharePoint

Trello, Miro

Azure DevOps, Postman

MS Office, Confluence

Figma, Lucid Chart, Balsamic

Mondaycom, Google Analytics

Certification

Certified Scrum Product Owner (CSPO®)

Additional Information

Additional Information

Soft-Skills: Leadership, Emotional Intelligence, Negotiation, Problem Solving, Attention to Detail, Adaptability, Can-do attitude, Critical Analysis.

Products: Supply Chain(Warehouse Management, Supply Chain in Banks), B2B, E-commerce, Trade finance banking, Risk mitigation, syndication loan, Business Intelligence Tool, SAP Customer experience , Case Management and reporting of Portal's consulting engagements, Microsoft Landscape Optimization, Baseline as a Service (BaaS), Security Landscape Optimization (SLO), and Adobe Landscape Optimization (ALO), license entitlement tracking, and cost reporting.

Timeline

Product Manager
Shispare Pvt. Ltd
07.2023 - Current
Senior Consultant
FAIR Consulting Group
01.2022 - 03.2023
Senior Project Manager
Arpatech Pvt Ltd
07.2021 - 12.2021

Advanced Certified Scrum Master (A-CSM®)

02-2021

Certified Agile Coach

06-2020

Certified Scrum Master (CSM®)

06-2020

Certified SAFe®5 Agilest

03-2020

Certified Scrum Product Owner (CSPO®)

10-2019
Product Manager
CorrTec LLC
01.2015 - 07.2021
Business Analyst
CorrTec LLC
03.2009 - 12.2014
University of Karachi
Bachelor of Science from Computer Science
01.1998 - 12.2002

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Bushra ZafarProduct Manager