Bisma Zahid
FLIGHT ATTENDANT, CABIN CREW
Saudi Arabia
Summary
Customer-focused Flight Attendant with 5 years of experience in providing world-class customer service during domestic and international travel. Record of success in maintaining safe cabin environments, accurate inventories, and clean cabin spaces. Proven leadership skills that enables crews to overreach high customer service benchmarks and uphold organizational reputations for excellence.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Flight Attendant
Flight Attendant
Islamabad
01.2021 - Current
- Attend pre-flight briefings to review emergency evacuation procedures, length of flight, expected issues, and crew coordination plans.
- Check on board first aid kits and emergency equipment to ensure function-ality, and ensure passenger cabin is adequately stocked with food, beverages, and blankets.
- Great passengers during boarding, check tickets, and advice them on where to store coats and carry-on items; assist passengers with carry-on-luggage.
- Instruct and demonstrate use of emergency equipment and check to see belts are fastened, seat backs are in upright positions, and carry-on-items are properly stowed prior to departure.
- Answer passengers questions regarding flight and help small children, elderly, or disabled persons.
- Take inventory of headsets, alcoholic beverages, and sales transactions prior to landing.
Cabin Crew Member
Cabin Crew
Flynas
06.2018 - 01.2021
- Maintained safe conditions in airplane cabin, educated passengers on safety procedures, and assisted passengers during emergency situations.
- Served passengers food and beverages, and dispensed items for comfort and entertainment, including pillows, magazines, and headsets.
- Upheld and reinforced FAA and other regulatory requirements to safeguard passengers and flight crew.
Education
Bachelor of Accountancy - Accounting
Punjab Group of Colleges Rawalpindi
Rawalpindi 01.2010 - 07.2012
Diploma - Human Resources Management
The Millennium University And College, Islamabad
Islamabad 01.2007 - 08.2008
Skills
PRE AND POST-FLIGHT CHECKS
Accomplishments
Fluent in English and Urdu
Timeline
Flight Attendant
Flight Attendant
01.2021 - Current
Cabin Crew Member
Cabin Crew
06.2018 - 01.2021
Bachelor of Accountancy - Accounting
Punjab Group of Colleges Rawalpindi
01.2010 - 07.2012
Diploma - Human Resources Management
The Millennium University And College, Islamabad
01.2007 - 08.2008
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