MS Word
Bisma Farrukh
Technical Writer
Lahore,
Summary
Best academic achiever with creative and innovative mindset in business management keen to persue a career in technical writing,product development, business operations and Business analytics. Worked as a technical writer for US , UK and UAE-based corporations and startups, conducting research on various types of documents related to microprocessors, AI, health, edtech and technological advancements.
Overview
5
5
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Content Writer Specialist
Astrill VPN
06.2022 - Current
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Prepared variety of different written communications, reports and documents.
- Created plans and communicated deadlines to complete projects on time.
- Exceeded goals through effective task prioritization and great work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Conducted research, gathered information from multiple sources and presented results.
- Collaborated with team members to achieve target results.
- Carried out day-to-day duties accurately and efficiently.
Technical Writer
Ascend Solutions
04.2022 - 06.2022
- Designed, curated and wrote web content for different products
- Designed presentation and collaborated with product managers on various tasks
- Edited various designed documents regarding user guides
- Wrote web content for different products and softwares
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
- Communicated with customer representatives for feedback and distribution.
- Organized material to research and complete writing tasks.
- Carefully documented technical workflows in private wiki for education of newly hired employees.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Observed in-progress operations to identify important steps for technical instructions.
- Prepared variety of different written communications, reports and documents.
- Led projects and analyzed data to identify opportunities for improvement.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and other communications.
Technical Writer
Siemens
09.2021 - 03.2022
- Carefully documented technical workflows in private wiki for education of newly hired employees.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Analyzed developments in field to update instruction literature.
- Observed in-progress operations to identify important steps for technical instructions.
- Saved $2000 by implementing cost-saving initiatives that addressed long-standing problems.
- Worked flexible hours across night, weekend and holiday shifts.
Technical Writer
10x Engineers Technologies
08.2021 - 11.2021
- Developed AI based image tuning software documentation
- Authored user guide for International client
- Edited and modified content in documentation
- Developed content calendar with team and worked in collaboration with client.
- Carefully documented technical workflows in private wiki for education of newly hired employees.
- Carried out day-to-day duties accurately and efficiently.
- Developed and maintained courteous and effective working relationships.
- Delivered services to customer locations within specific timeframes.
- Led projects and analyzed data to identify opportunities for improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Prepared variety of different written communications, reports and documents.
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
Technical writer
Soliton Technologies
08.2019 - 11.2019
- Written user guides on each product and system portal
- Generated technical guides on each product in collaboration with Product Owner
- Proofread and edited clinical research rules for publication
- Interviewed personnel and read journals to research before writing.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Increased customer satisfaction by resolving issues.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Received and processed stock into inventory management system.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Technical Writer
United We REACH
04.2019 - 07.2019
- Developed software technical documentation
- Created descriptive user manuals related to software used in schools
- Designed network diagrams using Visio
- Created network user manuals
- Designed Uml diagrams , activity diagrams and flow charts needed for software understanding
- Collaborated with software engineers, team lead and Sqa team for proper understanding of software for documentation
- Prepared variety of different written communications, reports and documents.
Web Developer and software engineer
Cleartwo
12.2018 - 04.2019
- Written articles related to healthcare, travel and tourism, medicine, technology, cyber security, interior design, food items and automotive vehicles through targeted keyword research
- Almost 400+ published articles on UK websites
Front End Developer
SKANS School of Accountancy
03.2018 - 10.2018
- Designed 3 major live websites needed for SKANS
- Created descriptive user forms using SQL
- Developed websites using wordpress, html5, e-Commerce and sql queries
Academic writer and editor Freelancer
09.2016 - 07.2018
- Complete command over all subjects in academic writing except accounting and finance -Working currently with best USA , UK ,Qatar, Kuwait and other global companies
Education
Master of Science - MS - Technology Management and Entrepreneurship
Lahore University of Management Sciences
01.2020 - 01.2022
Bachelor's degree - Computer Systems Engineering
Lancaster University
01.2014 - 01.2018
Bachelor's degree - Computer Systems Engineering
COMSATS University
01.2014 - 01.2018
F.Sc Pre - Engineering, Engineering
Punjab group of college
01.2011 - 01.2013
Skills
Content Strategy
undefinedAccomplishments
- Honors & Awards 3.0 gpa in final year project
- Spelling bee runner up - Spelling bee international organisation
- Kangaroo Maths Competition - Kangaroo maths international test organisation
Software
Wordpress
Microsoft Teams
Certification
Introduction to tensorflow for AI, ML and deep learning
Timeline
Content Writer Specialist
Astrill VPN
06.2022 - Current
Technical Writer
Ascend Solutions
04.2022 - 06.2022
Forward program Mckinsey
01-2022
Technical Writer
Siemens
09.2021 - 03.2022
Technical Writer
10x Engineers Technologies
08.2021 - 11.2021
Introduction to tensorflow for AI, ML and deep learning
01-2021
Fundamentals of digital marketing
10-2020
Master of Science - MS - Technology Management and Entrepreneurship
Lahore University of Management Sciences
01.2020 - 01.2022
Technical writer
Soliton Technologies
08.2019 - 11.2019
Technical Writer
United We REACH
04.2019 - 07.2019
Web Developer and software engineer
Cleartwo
12.2018 - 04.2019
Front End Developer
SKANS School of Accountancy
03.2018 - 10.2018
Academic writer and editor Freelancer
09.2016 - 07.2018
Bachelor's degree - Computer Systems Engineering
Lancaster University
01.2014 - 01.2018
Bachelor's degree - Computer Systems Engineering
COMSATS University
01.2014 - 01.2018
F.Sc Pre - Engineering, Engineering
Punjab group of college
01.2011 - 01.2013
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