Bilqees Bibi

Key Responsibilities & Achievements:

A strategic HR role in one of Pakistan’s largest bulk terminal companies, supporting a workforce of 700+ employees and contributing directly to organizational growth through strong HR policy, compliance, and digital transformation.

• HRIS Implementation (Decibel360 Cloud HRMS):
  Successfully led the end-to-end implementation of Decibel360 Cloud HRMS across the organization, ensuring a seamless transition with no operational downtime. Oversaw deployment of critical modules including:
  Core HR (Employee Records & Organizational Structure)
  Payroll & Benefits Management
  Attendance & Leave Management
  Recruitment, Onboarding & Offboarding
  Performance Management (KPI-based appraisals, 360° reviews)
  HR Help Desk, Asset Management, and Employee Self-Service Portal
  Trained internal stakeholders and served as the primary liaison between HR, IT, and the vendor.
• Recruitment & Talent Acquisition:
  Managed the full recruitment life cycle from job posting to onboarding. Reviewed resumes, conducted interviews, and coordinated pre-employment verifications (background checks, drug testing, medical assessments). Ensured proper orientation and integration of new hires.
• Policy Implementation & Compliance:
  Designed, documented, and rolled out various HR policies in compliance with labor laws and industry best practices. Monitored adherence and conducted internal audits to ensure consistent application.
• Training & Development:
  Identified training needs through employee assessments and feedback mechanisms. Designed and facilitated in-house training sessions on soft skills, compliance, and departmental processes. Supported employee upskilling in collaboration with external trainers.
• Employee Relations & Workplace Culture:
  Acted as the central point for resolving workplace grievances and employee conflicts. Promoted a transparent, inclusive, and respectful work environment. Built strong working relationships across departments to foster collaboration.
• ISO Certification Facilitation:
  Represented the HR department during successful audits for ISO 9001 (Quality), ISO 14001 (Environment), and ISO 45001 (Occupational Health & Safety) standards. Provided documentation, ensured HR procedural alignment, and supported continuous improvement plans.
• Employee Engagement & CSR:
  Led initiatives including team-building events, wellness activities, birthday celebrations, and company-wide CSR drives. Helped boost morale and employee retention through meaningful engagement strategies.
• Reporting & Analytics:
  Generated detailed HR analytics and dashboards for management decision-making. Provided weekly/monthly reports on hiring status, turnover, training effectiveness, and compliance KPIs.

• Oversaw full-cycle recruitment and day-to-day HR operations, ensuring timely and efficient staffing.
• Administered payroll processing, including calculation of overtime and employee allowances.
• Compiled and submitted weekly HR performance and workforce reports for management review.
• Managed employee offboarding processes while upholding strict confidentiality and documentation standards.

• Oversaw recruitment and onboarding operations.
• Conducted exit interviews and contributed to training programs.

• Worked with HR team to coordinate company events.
• Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
• Developed strong written and verbal communication skills.