Summary
Overview
Work History
Education
Skills
Timeline
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Bilawal Shahbaz

Tele Marketing
Lahore Punjab

Summary

Personable Customer Service Supervisor with background of effective leadership and excellent customer service. Facilitates effective departmental communication and coordination to drive productivity and customer satisfaction ratings. Seasoned Customer Service Supervisor with unmatched customer service record and successful strategic development. Develops strong working relationships with teams to boost performance and meet objectives.

Overview

3
3
years of professional experience
8
8
years of post-secondary education

Work History

CSR Supervisor

Smart Data solutions
Lahore
09.2021 - Current
  • Created, prepared and delivered reports to various departments.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Senior Executive Sales Representative

ORIONIT Solutions
Lahore, PB
02.2019 - 08.2021
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies
  • Oversaw all sales, marketing and distribution operations across 100 accounts

Education

LL.B Hons - Law

Punjab University
Garden Town Lahore
10.2019 - Current

Bachelor of Arts -

Punjab University
Garden Town Lahore
03.2017 - 07.2022

Skills

Customer Relations

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Timeline

CSR Supervisor

Smart Data solutions
09.2021 - Current

LL.B Hons - Law

Punjab University
10.2019 - Current

Senior Executive Sales Representative

ORIONIT Solutions
02.2019 - 08.2021

Bachelor of Arts -

Punjab University
03.2017 - 07.2022

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Bilawal ShahbazTele Marketing