Hi, I’m
Bilawal Ahmad
Multan, Punjab
Summary
Energetic Field Service Engineer with Number-year background performing Type repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.
Overview
6
years of professional experience
Work History
Allmed Solutions Pvt LTD
Senior Field Service Engineer
12.2017 - Current
Job overview
- Applied systems analysis techniques to assess and resolve complex Type issues for clients and end users.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Stamped grommets into canvas using mallets and punches or eyelet machines.
- Resolved escalated customer complaints efficiently by actively listening to their concerns and providing tailored solutions that exceeded expectations.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Developed comprehensive documentation for each service call, maintaining detailed records to assist with future troubleshooting efforts.
- Wrote and revised maintenance procedures.
- Enhanced equipment performance by conducting thorough diagnostics and implementing effective repair solutions.
- Worked with diverse types of weather and ground conditions.
- Delivered high-quality workmanship during installations, adhering to industry standards and best practices throughout each project lifecycle phase.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Reduced equipment downtime by conducting routine maintenance checks and promptly addressing issues as they arose.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Education
Nfciet Multan Multan, Punjab
Bs Biomedical Engineering & Technology from Biomedical Engineering Technologies
09.2022
GCT Layyah Layyah, Punjab
Diploma Of Associate Engineer from Electronic Technology
02.2010
Skills
Installation, Repair & maintenance, troubleshooting, product demonstration,team management, technical specification writing, customer service
Languages
Eng
Bilingual or Proficient (C2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Field Service Engineer
Allmed Solutions Pvt LTD
12.2017 - Current
Nfciet Multan
Bs Biomedical Engineering & Technology from Biomedical Engineering Technologies
GCT Layyah
Diploma Of Associate Engineer from Electronic Technology
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