Bilal Zameer
Islamabad
Summary
Forward-thinking policy professional focused on keeping policies current for the most positive impact. An engaging communicator with a strong foundation in public speaking and media relations. Experienced in developing content for diverse audiences and delivering presentations that drive strategic insights and support organizational objectives. Strengths include research, threat assessments and drafting briefing documents. Sound knowledge of key issues facing governments. Displays outstanding knowledge of current trends, media reporting and practical expertise to provide exceptional all-around service with a willingness to learn more.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Real Estate Manager
Sunnyside Properties Ltd
Leeds
11.2022 - Current
- Managed and maintained structured property and client records, ensuring data accuracy and compliance with organisational procedures.
- Prepared internal reports, summaries, and documentation for senior stakeholders.
- Coordinated communication between clients, agents, legal representatives, and external service providers.
- Oversaw multiple cases simultaneously, demonstrating strong organisational, prioritisation, and problem-solving skills.
- Ensured confidentiality and ethical handling of sensitive financial and personal information.
Customer Service Representative
Tesco
Leeds
10.2022 - 01.2026
- Maintained accurate records and handled sensitive customer information in line with data protection standards.
- Analysed customer queries and complaints to identify recurring issues and support service improvement.
- Communicated clearly with diverse stakeholders under time pressure.
- Demonstrated attention to detail, accuracy, and compliance with organisational procedures.
- Worked collaboratively within teams to meet operational targets.
Research Intern
Pakistan Television Corporation Internship
Islamabad
11.2021 - 08.2022
- Conducted interviews utilising various techniques to improve insight into Vox pop, face-to-face and live broadcast interviews.
- Designed and made presentations summarising research findings at national and international conferences.
- Researched, wrote, edited and appeared on live television broadcasts, reporting on various national and international topics.
- Built internal contacts and participated in internal networks for the exchange of information and to form relationships for future collaboration.
- Developed and edited digital content across various channels, including short-form and video.
Strategic Research Intern
Centre for Strategic and Contemporary Research
Islamabad
08.2021 - 10.2021
- Prepared policy documentation and briefing papers with recommendations for policy changes.
- Covered stories for news-led local and national indexes to be shared with viewing audiences
- Worked with colleagues to provide current and accurate output for local, national and international consumption.
Education
Master of Arts - Strategic and International Security
University of Hull
Kingston-upon-Hull2023
Bachelor of Social Sciences - International Relations
SZABIST
Islamabad2021
A-Levels - Humanities
University of Cambridge
Cambridge, CAM2016
Skills
- Policy writing
- Data analysis
- Public speaking
- Case management
- Report writing
- Media relations
- Public policy
- Strategic planning
- Investigative journalism
- Field reporting for live broadcasts
- Complex problem solving
- Public relations
Certification
- The sustainable development goals- A global, transdisciplinary vision for the future (University of Copenhagen)
https://www.coursera.org/account/accomplishments/verify/FZY7CW9BSTB2
- Understanding Research Method (University of London)
https://www.coursera.org/account/accomplishments/verify/H5PM5QLCQ8JP
- Public Policy Challenges of the 21st Century (University of Virginia)
https://www.coursera.org/account/accomplishments/verify/VXTPRCT84PX2
- The Emergence of the Modern Middle East - Part II (Tel Aviv University)
https://www.coursera.org/account/accomplishments/verify/87CEHBXGF3M6
- Global Diplomacy- Diplomacy in the modern world (University of London)
https://www.coursera.org/account/accomplishments/verify/LXYKX35JG5MP
- Understanding 9/11: Why 9/11 Happened & How Terrorism Affects Our World Today (Duke University)
https://www.coursera.org/account/accomplishments/verify/62HXN6NRNZWE
- After the Arab spring- Democratic aspirations and state failure (University of Copenhagen)
https://www.coursera.org/account/accomplishments/verify/6E29ST7LKT3Z
- The sustainable development goals- A global, transdisciplinary vision for the future (University of Copenhagen)
https://www.coursera.org/account/accomplishments/verify/FZY7CW9BSTB2
- English for Journalism (University of Pennsylvania)
https://www.coursera.org/account/accomplishments/certificate/25Q97K93UZRD
Publications
- Major Takeaways From The TTP’s Rebranding
https://cscr.pk/explore/themes/defense-security/major-takeaways-from-the-ttps-rebranding/
- The Denouement In Afghanistan: An Inspiration For Tehreek-E-Taliban Pakistan
https://cscr.pk/explore/themes/defense-security/the-denouement-in-afghanistan-an-inspiration-for-tehreek-e-taliban-pakistan/
- The Civil War In Syria: The Role Of Iran And Saudi Arabia
https://www.paradigmshift.com.pk/civil-war-in-syria/
- The Hazara Tribe
https://cscr.pk/explore/publications/colours-of-balochistan/october-21/
- Influence of Pashtun Factor on Pakistan’s Foreign Policy Towards Afghanistan: Examining Era Between 1973-1996 (University of Hull)
Languages
English
Proficient (C2)
C2
Urdu
Native
Native
Punjabi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Chinese (Mandarin)
Beginner (A1)
A1
Timeline
Real Estate Manager
Sunnyside Properties Ltd
11.2022 - Current
Customer Service Representative
Tesco
10.2022 - 01.2026
Research Intern
Pakistan Television Corporation Internship
11.2021 - 08.2022
Strategic Research Intern
Centre for Strategic and Contemporary Research
08.2021 - 10.2021
Master of Arts - Strategic and International Security
University of Hull
Bachelor of Social Sciences - International Relations
SZABIST
A-Levels - Humanities
University of Cambridge