Summary
Overview
Work History
Education
Skills
References
Awards
Languages
Languages
Certification
Timeline
Generic
Bilal Shahid

Bilal Shahid

Lahore

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Account Executive

Motive
Lahore
05.2024 - Current
  • Prospect and win new business for Motive through developing strong executive relationships within key prospects to drive expansion of that business with all major accounts, growing share of wallet through developing a deep understanding of each client’s business and identifying opportunities for additional collaboration.
  • Survey prospects to understand pain points within their business so you can align those business needs with the Motive solution.
  • Demo Motive software to prospective fleet managers and drivers.
  • Partner with the balance of your account team, including Account Managers and Freight Ops, and leverage customer analytics and other available resources to optimize buying decisions.
  • Resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions
  • Effectively plan to meet and exceed your ongoing business goals and revenue quotas

DIRECTOR OPERATIONS (OWN BUSINESS)

Air Safari Aviation
Lahore
09.2016 - Current
  • Company Overview: USFC
  • Develop and implement plans and objectives for the department in an effective and innovative fashion
  • Oversee and coordinate daily flying operations
  • Maintain compliance with external regulations and internal policies
  • Assess and report progress in meeting department objectives
  • See to department staffing needs
  • Participate in budget development and monitoring of expenses
  • Oversee events and conferences as needed
  • USFC

SUPERVISOR OPERATIONS & CORPORATES SALES TRAINER

Derby Group Of Companies
Dubai
03.2022 - 05.2024
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Directed and supervised team of 15 employees in daily operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.

SUPERVISOR OPERATIONS & TRAINING

Digital Prima
Lahore
07.2020 - 03.2022
  • Meeting clients and implementing the new updates and changes
  • Allocate tasks and resources
  • Conduct training sessions of the Team Leads and sales staff regarding reaching our sales goals
  • Hire and Supervise the onboarding and training of new hires

SUPERVISOR OPERATIONS & SALES

Nexlinks
12.2018 - 03.2020
  • Company Overview: Formerly Known as Call-Biz
  • Hire and Train the new agents
  • Train the clients online on the product
  • Plan, monitor and appraise job results
  • Coordinate with Managers and Director Regarding sales and operations
  • Conduct team coaching
  • Formerly Known as Call-Biz

SR. DOCUMENT CONTROLLER

GECO Mechanical & Electrical
Dubai
05.2016 - 11.2018
  • Control the documents and data regarding construction sites
  • Timely, accurate and efficient preparation and management of documents
  • Establish and Maintain a Centralized System for the control of company correspondence
  • Making BOQ’s and Inspection reports
  • Prepare ad-hoc templates reports on projects as required

SALES REPRESENTATIVE

DIGITAL GLOBE SERVICES, DGS
Lahore
04.2012 - 03.2016
  • Cultivated relationships with existing customers to encourage repeat business.
  • Negotiated contracts with clients on behalf of the company.
  • Trained junior sales staff on techniques for improving customer service experience.
  • Managed a team of 5-10 sales representatives by providing guidance on best practices in salesmanship.
  • Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
  • Used cold calling and networking to sell products and services.
  • Sourced new sales opportunities through inbound lead follow-up.

Education

BACHELORS IN ARTS -

University Of Punjab
Lahore
01.2021

FSC IN PRE ENGINEERING -

Punjab Group Of Colleges
Lahore
01.2011

MATRICULATION -

Stars High School
Lahore
01.2009

Skills

  • Team Management
  • Operations Management
  • Project Management
  • Customer Success Management
  • Sales And Marketing
  • B2B Sales
  • Business Administration
  • Leadership
  • Training and Development
  • Microsoft Office & Salesforce
  • Customer Relationship Management
  • Operations

References

References available upon request

Awards

Certificate of Exemplary Sales Performance (Etisalat)

Languages

  • English, Bilingual
  • Urdu, Native
  • Punjabi, Bilingual
  • Hindi, Advanced

Languages

Urdu
First Language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2

Certification

Certificate of Exemplary Sales Performance (Etisalat)

Timeline

Senior Account Executive

Motive
05.2024 - Current

SUPERVISOR OPERATIONS & CORPORATES SALES TRAINER

Derby Group Of Companies
03.2022 - 05.2024

SUPERVISOR OPERATIONS & TRAINING

Digital Prima
07.2020 - 03.2022

SUPERVISOR OPERATIONS & SALES

Nexlinks
12.2018 - 03.2020

DIRECTOR OPERATIONS (OWN BUSINESS)

Air Safari Aviation
09.2016 - Current

SR. DOCUMENT CONTROLLER

GECO Mechanical & Electrical
05.2016 - 11.2018

SALES REPRESENTATIVE

DIGITAL GLOBE SERVICES, DGS
04.2012 - 03.2016

BACHELORS IN ARTS -

University Of Punjab

FSC IN PRE ENGINEERING -

Punjab Group Of Colleges

MATRICULATION -

Stars High School
Bilal Shahid