Bilal Saeed
Pharmacy Technician, Pharmacy Assistant
Multan,Punjab
Summary
I am committed, caring and friendly Pharmacy Technician with a great passion for helping people of all ages. I have previous experience in supporting a variety of patients ranging from children suffering from development problems to adults and the elderly affected by and recovering from injuries and different Diseases. I have excellent communication skills, both written and oral, and I enjoy working with a variety of different people
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Driven Pharmacy Technician with Number years of experience and success in working , ensuring reliable and flexible support.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Pharmacy Technician, Pharmacy Assistant
MUKHTAR A SHEIKH HOSPITAL MULTAN
03.2024 - Current
- Dispensing medication to wards and outpatients
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Provided critical support in emergency situations, quickly gathering necessary medications.
- Developed patient education materials on medication management, contributing to community health awareness.
- Reduced waiting times for patients by implementing more efficient prescription filling process.
- Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
- Facilitated smooth workflow, organizing prescription orders for efficient processing.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Merchandised over-the-counter goods and rotated stock.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Conducted regular medication inventory audits to prevent stock shortages and overages.
- Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
- Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
- Optimized supply chain for pharmacy goods, negotiating with suppliers for better terms.
- Organized pharmacy area to maintain clean and orderly environment.
- Re-stocked shelves with prescribed medications and health care products.
- Assisted customers in selecting over-the-counter medications and health care products.
- Greeted customers at counter and provided excellent customer service.
- Verified patient information to correctly dispense medications.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Generated labels for prescriptions and maintained accurate records.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Entered and processed patients' prescriptions into internal system.
Pharmacy Technician, Pharmacy Assistant
Khatija Ashraf Hospital, Multan
09.2021 - 06.2023
- Pharmacy Technician
- Counted, measured, and compounded medications following standard procedures.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Entered and processed patients' prescriptions into internal system.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Received incoming supplies and stocked in correct locations.
Pharmacy Technician Assistant
Mohsin Hospital, Multan
06.2021 - 03.2022
- Maintained legal compliance regarding medication storage and disposal procedures, safeguarding patient safety and confidentiality.
- Ensured accuracy in prescription dispensing through meticulous attention to detail when measuring and counting medications.
- Increased patient satisfaction by accurately filling prescriptions and providing helpful, knowledgeable assistance.
- Consistently met deadlines for preparing time-sensitive medication orders such as intravenous solutions or chemotherapy treatments.
- Optimized pharmacy workflow through effective task prioritization during peak hours while maintaining high-quality standards in service delivery.
- Contributed to team efficiency by assisting pharmacists in preparing medication orders, labeling packages, and organizing supplies.
- Supported pharmacy operations by maintaining a clean and organized workspace, ensuring efficient workflow.
- Enhanced customer service with effective communication, addressing inquiries and concerns with patience and understanding.
- Promoted a positive work environment through collaboration and open communication among team members.
- Received incoming supplies and stocked in correct locations.
- Improved inventory management by consistently monitoring stock levels and promptly ordering necessary medications.
Pharmacy Technician, Pharmacy Assistant
Muslim Pharmacy, Multan
06.2019 - 05.2021
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Utilized pharmacy management software to process prescriptions efficiently.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Assisted in management of prescription deliveries, improving patient convenience.
Education
Secondary School Certificate (Ssc) High School - Science
MULTAN PUBLIC SCHOOL
Multan, Pakistan 06.2006 - 05.2016
Pharmacy Technician, Pharmacy Assistant - Pharmaceutical Medicine
Punjab Pharmacy Council Lahore, Pakistan
Lahore, Pakistan 01.2020 - 05.2022
Skills
Workflow optimization
Drug inventory control
Pharmacy ethics
Drug inventory management
Problem-solving skills
Order verification
Intravenous admixture preparation
Regulatory compliance
Answering customer questions
management
Medication labels
Stocking shelves
Verifying orders
Labeling accuracy
Insurance reconciliation
Pharmacy operations
Multitasking Abilities
Organizational skills
Problem-solving
Customer service
Analytical skills
Teamwork and collaboration
Medication documentation
Certification
Certified Pharmacy technician Punjab Pharmacy Council Lahore, Pakistan
Interests
Reading Books, Playing Sports, Reading News, Playing Basketball
Timeline
Pharmacy Technician, Pharmacy Assistant
MUKHTAR A SHEIKH HOSPITAL MULTAN
03.2024 - Current
Pharmacy Technician, Pharmacy Assistant
Khatija Ashraf Hospital, Multan
09.2021 - 06.2023
Pharmacy Technician Assistant
Mohsin Hospital, Multan
06.2021 - 03.2022
Pharmacy Technician, Pharmacy Assistant - Pharmaceutical Medicine
Punjab Pharmacy Council Lahore, Pakistan
01.2020 - 05.2022
Pharmacy Technician, Pharmacy Assistant
Muslim Pharmacy, Multan
06.2019 - 05.2021
Secondary School Certificate (Ssc) High School - Science
MULTAN PUBLIC SCHOOL
06.2006 - 05.2016