Bilal Saeed
Pharmacy Technician, Pharmacy Assistant
Multan,Punjab
Summary
I am committed, caring and friendly Pharmacy Technician with a great passion for helping people of all ages. I have previous experience in supporting a variety of patients ranging from children suffering from development problems to adults and the elderly affected by and recovering from injuries and different Diseases. I have excellent communication skills, both written and oral, and I enjoy working with a variety of different people
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Driven Pharmacy Technician with Number years of experience and success in working , ensuring reliable and flexible support.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Pharmacy Technician, Pharmacy Assistant
MUKHTAR A SHEIKH HOSPITAL MULTAN
03.2024 - Current
- Dispensing medication to wards and outpatients
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Provided critical support in emergency situations, quickly gathering necessary medications.
- Developed patient education materials on medication management, contributing to community health awareness.
- Reduced waiting times for patients by implementing more efficient prescription filling process.
- Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
- Facilitated smooth workflow, organizing prescription orders for efficient processing.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Merchandised over-the-counter goods and rotated stock.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Conducted regular medication inventory audits to prevent stock shortages and overages.
- Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
- Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
- Optimized supply chain for pharmacy goods, negotiating with suppliers for better terms.
- Organized pharmacy area to maintain clean and orderly environment.
- Re-stocked shelves with prescribed medications and health care products.
- Assisted customers in selecting over-the-counter medications and health care products.
- Greeted customers at counter and provided excellent customer service.
- Verified patient information to correctly dispense medications.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Generated labels for prescriptions and maintained accurate records.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Entered and processed patients' prescriptions into internal system.
Pharmacy Technician, Pharmacy Assistant
Khatija Ashraf Hospital, Multan
09.2021 - 06.2023
- Pharmacy Technician
- Counted, measured, and compounded medications following standard procedures.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Entered and processed patients' prescriptions into internal system.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Received incoming supplies and stocked in correct locations.
Pharmacy Technician Assistant
Mohsin Hospital, Multan
06.2021 - 03.2022
- Maintained legal compliance regarding medication storage and disposal procedures, safeguarding patient safety and confidentiality.
- Ensured accuracy in prescription dispensing through meticulous attention to detail when measuring and counting medications.
- Increased patient satisfaction by accurately filling prescriptions and providing helpful, knowledgeable assistance.
- Consistently met deadlines for preparing time-sensitive medication orders such as intravenous solutions or chemotherapy treatments.
- Optimized pharmacy workflow through effective task prioritization during peak hours while maintaining high-quality standards in service delivery.
- Contributed to team efficiency by assisting pharmacists in preparing medication orders, labeling packages, and organizing supplies.
- Supported pharmacy operations by maintaining a clean and organized workspace, ensuring efficient workflow.
- Enhanced customer service with effective communication, addressing inquiries and concerns with patience and understanding.
- Promoted a positive work environment through collaboration and open communication among team members.
- Received incoming supplies and stocked in correct locations.
- Improved inventory management by consistently monitoring stock levels and promptly ordering necessary medications.
Pharmacy Technician, Pharmacy Assistant
Muslim Pharmacy, Multan
06.2019 - 05.2021
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Utilized pharmacy management software to process prescriptions efficiently.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Assisted in management of prescription deliveries, improving patient convenience.
Education
Secondary School Certificate (Ssc) High School - Science
MULTAN PUBLIC SCHOOL
Multan, Pakistan 06.2006 - 05.2016
Pharmacy Technician, Pharmacy Assistant - Pharmaceutical Medicine
Punjab Pharmacy Council Lahore, Pakistan
Lahore, Pakistan 01.2020 - 05.2022
Skills
Workflow optimization
Certification
Certified Pharmacy technician Punjab Pharmacy Council Lahore, Pakistan
Interests
Reading Books, Playing Sports, Reading News, Playing Basketball
Timeline
Pharmacy Technician, Pharmacy Assistant
MUKHTAR A SHEIKH HOSPITAL MULTAN
03.2024 - Current
Pharmacy Technician, Pharmacy Assistant
Khatija Ashraf Hospital, Multan
09.2021 - 06.2023
Pharmacy Technician Assistant
Mohsin Hospital, Multan
06.2021 - 03.2022
Pharmacy Technician, Pharmacy Assistant - Pharmaceutical Medicine
Punjab Pharmacy Council Lahore, Pakistan
01.2020 - 05.2022
Pharmacy Technician, Pharmacy Assistant
Muslim Pharmacy, Multan
06.2019 - 05.2021
Secondary School Certificate (Ssc) High School - Science
MULTAN PUBLIC SCHOOL
06.2006 - 05.2016
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