BILAL AHMAD
IT Professional
Karachi,Sindh
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Methodical IT Administrator with more than 5 years of maximizing human and technical resource contributions to optimize business operations. Proponent of integrating emerging technologies to heighten IT activity efficiency. Dedicated to enhancing service outcomes and reducing response times to safeguard consistent business operations.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Head of IT/Network Operations
Shot Technologies PVT LTD
Karachi, Sindh
08.2021 - Current
- Develop and optimize organizational system to boost efficiency and keep operations scalable and agile for changing demands.
- Work directly with core management to brainstorm, discuss strategy and mitigate technical aspects.
IT Project Manager
Technado.Pvt.ltd
Karachi, Sindh
10.2019 - 08.2021
- Identify and Resolve System Issues: I’m responsible for studying employer’s current computer system, identifying areas that need improvements or overhauls and implementing standardizations, sometimes have to design and install necessary upgrades to the system.
- Develop Systems: Deal with procurement of best products in best price for according to employee needs.
- Includes planning, configuring, testing and monitoring and assemble new systems.
- Document Work: Documentation of employee record.
- Asset management, update changes made to the systems (new procedures or policies creation), email and app credentials and etc.
- Manage Projects: I’m currently managing a night shift of around 150 sales associates and around 200 of production associates includes designer and developers.
- I’m providing internet from Kerio Firewall, manages all user’s internet traffic from there, in sales we have laptops on work group their system standardization to hardware and software upgrade.
- Same as in production we have desktop PCs manage from domain controller also and MACs, I manage all their inventory their hardware and software upgrade and for their daily support needs I have young desktop support guys.
- I lead them from front and also manages security and risk management from employ- end to external risk.
- I’m managing IT of whole sole department of design and development their purchasing of subscriptions, VPS, VPN, domains and also manages the cPanel, can say from every little to big thing related to IT I manage here and also presents monthly report every month to CEO.
- JD Overview: Making security protocols, IT systems, networking infrastructures and database systems.
- Managing multiple workarounds simultaneously.
- Working with inter- disciplinary teams to craft IT solutions.
- Communicating complex information to a non- technological audience.
- Troubleshooting technology problems.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
Project Manager
Protege Global Pvt Ltd
Karachi, Sindh
05.2018 - 10.2019
- Identified project scopes, constraints, risks and deadlines.
- Tracked project performance to analyze successful completion of short- and long-term goals.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
HOD Computer Science
Kent Degree College
Karachi, Sindh
03.2018 - 03.2019
- Participated in team-building activities to enhance working relationships.
Education
Matriculation - Science
Al-Ilm Academy
KarachiIntermediate - Computer Science
Govt College Gulshan-e-Iqbal
KarachiCertified Information Technologist - Information Technology
Computer Collegiate
Microsoft Office Specialist -
Computer Collegiate
Bachelor of Science - Computer Science
PAF KIET University
Karachi 01.2017 - 12.2020
Certified PMP (Project Management Professional) - Information Technology Project Management
3D Educators
Karachi 10.2017 - 02.2018
Skills
Advanced computer proficiency (both PC and Mac)
Ethernet and firewall proficient
Debugging hardware and software
Documentation and reporting
Risk mitigation planning
Quality assurance
Project Management
Security best practices
Timeline
Head of IT/Network Operations
Shot Technologies PVT LTD
08.2021 - Current
IT Project Manager
Technado.Pvt.ltd
10.2019 - 08.2021
Project Manager
Protege Global Pvt Ltd
05.2018 - 10.2019
HOD Computer Science
Kent Degree College
03.2018 - 03.2019
Certified PMP (Project Management Professional) - Information Technology Project Management
3D Educators
10.2017 - 02.2018
Bachelor of Science - Computer Science
PAF KIET University
01.2017 - 12.2020
Matriculation - Science
Al-Ilm Academy
Intermediate - Computer Science
Govt College Gulshan-e-Iqbal
Certified Information Technologist - Information Technology
Computer Collegiate
Microsoft Office Specialist -
Computer Collegiate