BEENISH SALEEM
CALGARY ALBERTA
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over Seven years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
7
7
years of professional experience
Work History
Relationship Manager
JS Bank Ltd
01.2016 - 04.2018
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
- Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
Customer Relationship Officer
Mustang HRMS Pvt Lt- JS BANK LTD
09.2011 - 12.2015
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
- Increased customer loyalty through the development of personalized relationships with clients.
- Streamlined communication between departments for enhanced client support and faster issue resolution.
- Reduced call center wait times by efficiently managing incoming requests and delegating tasks effectively.
- Recommend potential customers for consumer product sales.
Education
MBA - Marketing
NUML University
Islamabad06.2009
BCOM - Commerce
Punjab College of Commerce
Rawalpindi, Punjab, Pakistan06.2006
Skills
- Fluent in English Language
- Relationship Building
- Policy Management
- Wealth Management Offerings
- Solution Management
- Client Engagement
- Relationship Management
- Product Recommendations
- Business Relationship Cultivation
- New Business Development
- Relationship Building and Management
- Portfolio Growth
- Service Support
Travelling, sporting, cooking
I am an outdoor person and likes to spend time among nature, i try to remain active and play sports, i love cooking new recipes.
Timeline
Relationship Manager
JS Bank Ltd
01.2016 - 04.2018
Customer Relationship Officer
Mustang HRMS Pvt Lt- JS BANK LTD
09.2011 - 12.2015
MBA - Marketing
NUML University
BCOM - Commerce
Punjab College of Commerce
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