Hina Saleem
Lahore, Punjab
Summary
Professional with comprehensive experience in business operations, adept at driving efficiency and optimizing processes. Strong focus on team collaboration and achieving measurable results, ensuring adaptability to dynamic business needs. Proven skills in strategic planning, resource management, and stakeholder communication, coupled with results-driven mindset. Respected for reliability and ability to foster productive working environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head of Business Operations
Nightingale Technologies
Lahore
09.2023 - Current
- Championed process improvement initiatives that led to significant cost reductions and improved service quality for customers.
- Optimized supply chain operations by identifying inefficiencies, implementing improvements, and reducing lead times on critical deliverables.
- Implemented a comprehensive performance management system, improving employee productivity and satisfaction levels.
- Oversaw financial planning and budgeting processes, ensuring optimal allocation of resources while minimizing expenses.
- Evaluated potential acquisition targets by conducting rigorous due diligence processes, ultimately supporting company expansion goals.
- Implementing change management initiatives that facilitated the successful adoption of new systems and processes across the organization.
- Negotiated high-stakes contracts with key partners, securing favorable terms for the organization''s long-term success.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Trained new hires, providing information, and insight into corporate policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Human Resources Administrator
Nightingale Technologies
Lahore
09.2022 - 09.2023
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
- Assisted in the development of workplace policies that effectively addressed issues such as harassment prevention, equal opportunity employment, and workplace safety.
Member
Karwan-e-Iqbal NGO
09.2020 - 06.2022
- Achieved numerous milestones in providing basic facilities to the needy
- Developed strong relationships with members through active listening skills, understanding their needs, and offering tailored solutions when appropriate.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Office Administrator
Smart School
Sadiqabad, Punjab
03.2019 - 08.2019
- I assisted in managing complaints, together with cash management
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Assisted in creation of performance reports, providing insights that informed management decisions.
Education
Master of Science - Zoology
Islamia University
01.2022
Bachelor of Science - Zoology, Botany & Chemistry
Islamia University
01.2019
Skills
- Office Administration
- Microsoft Office
- Project Management
- Budgeting & Forecasting
- Staff management
- Productivity optimization
- Process improvement
- Social Networking
Certification
- Portfolio Management, Governance and the PMO
- Strategic Applications of IT project & Program Management
- Leadership and Management for PM Practitioners in IT
- Accounting Essentials
- Intro to Project Management, University of Adelaide
- Computer Applications & Office Professional
Languages
English, Urdu, Punjabi
Native language
Timeline
Head of Business Operations
Nightingale Technologies
09.2023 - Current
Human Resources Administrator
Nightingale Technologies
09.2022 - 09.2023
Member
Karwan-e-Iqbal NGO
09.2020 - 06.2022
Office Administrator
Smart School
03.2019 - 08.2019
Bachelor of Science - Zoology, Botany & Chemistry
Islamia University
Master of Science - Zoology
Islamia University