Summary
Overview
Work History
Education
Skills
Timeline

EMAD UDDIN FAROOQUI

E-COMMERCE MANAGEMENT
Karachi,SD

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Customer Service Representative (CSR)

Delfrio Restaurant
karachi
01.2019 - 05.2019
  • Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
  • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.

Sales Lead Generator (Health Insurance Campaign)

Star Point Call Centre
karachi
06.2019 - 12.2019
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Data Entry Operator

Prime Logic Communications
karachi
12.2019 - 05.2020
  • Entered numerical data into databases with speed and accuracy.
  • Scrubbed data for errors and made corrections to maintain clean records.

Customer Service Representative (UAE DU TELECOM)

DU Telecom Channel partner (Al-Wafiq)
karachi
06.2020 - 11.2020
  • Maintained energy and enthusiasm in fast-paced environment.
  • Oversaw daily operations to ensure high levels of productivity.
  • Adhered to social distancing protocols and wore mask or face shield.

Lead CSR (DU TELECOM)

DU Telecom Channel partner (AUKTEL)
11.2020 - 08.2021
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

Matriculation - Computer Science

Meritorious High School , Karachi
01.2018 - 12.2018

ADVANCED CERTIFICATED iN INFORMATION TECHNOLOGY -

INFRA PROFESSIONS, Karachi
01.2018 - 04.2018
  • Completed professional development in (IT)

Intermediate - Commerce

Gov National College
11.2018 - 01.2020

Associate Digree in Commerce - Commerce

GOV NATIONAL COLLEGE, Karachi
10.2021 - Current

AMAZON VIRTUAL ASSISTANCY FBA HANDS ON EXPERIENCE - Ecommerce

Abdul Wahab Institute (IA TECH), Karachi
10.2021 - Current

Learned Amazon FBA Private Label

product Research

  • I can find a winning and profitable product for FBA PL and present full analyzation feasibility report with the help of premium tools.

Amazon Seller Central Account Management

  • Daily sales report
  • Inventory management
  • Customer Care Service

Pay Per Click (PPC) Campaigns Management

  • strategize efficient campaigns according to estimated budget.
  • Bidding
  • Acos calculation

Freelancing

learned to sell services online at platforms like fiver & upwork.

Fundementals of DIGITAL MARKETING - Digital Arts

Google Digital Garage , Online
12.2021 - 12.2021

Skills

    Amazon FBA PL

Amazon VA

Product Research

PPC Expert

Basic SEO Optimization

Keyword Research

Complete MS OFFICE

Adobe PS, Adobe Priemier Pro,Dreamviwer, Sony Vegas Pro

Web Designing HTML basics

Timeline

Google Digital Garage - Fundementals of DIGITAL MARKETING , Digital Arts
12.2021 - 12.2021
GOV NATIONAL COLLEGE - Associate Digree in Commerce, Commerce
10.2021 - Current
Abdul Wahab Institute (IA TECH) - AMAZON VIRTUAL ASSISTANCY FBA HANDS ON EXPERIENCE, Ecommerce
10.2021 - Current
Lead CSR (DU TELECOM) - DU Telecom Channel partner (AUKTEL)
11.2020 - 08.2021
Customer Service Representative (UAE DU TELECOM) - DU Telecom Channel partner (Al-Wafiq)
06.2020 - 11.2020
Data Entry Operator - Prime Logic Communications
12.2019 - 05.2020
Sales Lead Generator (Health Insurance Campaign) - Star Point Call Centre
06.2019 - 12.2019
Customer Service Representative (CSR) - Delfrio Restaurant
01.2019 - 05.2019
Gov National College - Intermediate, Commerce
11.2018 - 01.2020
Meritorious High School - Matriculation, Computer Science
01.2018 - 12.2018
INFRA PROFESSIONS - ADVANCED CERTIFICATED iN INFORMATION TECHNOLOGY,
01.2018 - 04.2018
EMAD UDDIN FAROOQUIE-COMMERCE MANAGEMENT