Hamna Khalid
Islamabad
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner. Well-qualified HR leader skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and authoritative style.
Overview
10
10
years of professional experience
Work History
HR BUSINESS PARTNER
Birdy Ventures
06.2023 - Current
- Analyzed employee data to identify trends and provide insights to stakeholders, resulting in improved operational efficiency and cost savings
- Collaborated with cross-functional teams to identify and resolve HR-related issues, resulting in a 35% improvement in employee retention
- Led a team of HR professionals to successfully implement a major HR initiative on time and within budget
- Developed and implemented a performance management system that improved employee satisfaction by 54%
- Developed a diversity and inclusion program that increased employee representation from underrepresented groups by 12%
- Implemented a flexible work schedule that increased employee engagement and job satisfaction
- Developed a diversity and inclusion program that increased employee representation from underrepresented groups by 25%
- Negotiated and managed employee benefits program, resulting in a 16% cost savings for the company
RECRUITMENT COORDINATOR
Amazon Web Services
02.2022 - 06.2023
- Scheduling interviews and phone screens working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates
- Updating candidate records and job postings in recruiting systems and confirming new hires
- Providing follow-up correspondence to candidates on recruiting status via phone and email
- Managed a high-volume recruitment pipeline of 35 open positions at any given time
- Collaborated with hiring managers to define job requirements and job descriptions
- Led a comprehensive selection process that included resume screening, interviews, and background checks
- Developed and implemented a recruitment process that reduced time-to-hire from 3 and a half to 2 and a half weeks
- Developed a referral program that increased the number of referrals by 10%
PAYROLL & COMPENSATION SPECIALIST
Exceed IT Services
12.2019 - 09.2021
- Generated payroll reports that provided detailed insights into payroll trends, allowing for informed decision-making
- Reconciled payroll discrepancies and ensured all payroll data is accurate and up-to-date
- Managed payroll to ensure accurate and timely payment of salaries and benefits
- Developed a payroll system that automated the processing of employee salaries and benefits, reducing manual errors by 15%
- Resolved complex payroll issues and provided guidance to employees regarding payroll policies and procedures
- Generated payroll reports for management to analyze and monitor payroll trends
- Developed and implemented procedures to improve payroll processes, resulting in a more efficient payroll system
- Developed and implemented a comprehensive payroll training program that improved employee understanding of payroll policies and procedures
HR ASSISTANT
Exceed IT Services
07.2016 - 12.2019
- Updated job descriptions and job postings to ensure legal compliance and attract qualified candidates
- Created and maintained an employee handbook and other HR documents, ensuring compliance with company policies and legal requirements
- Developed and maintained HR databases and records, ensuring data accuracy and privacy standards were met
- Created an employee engagement survey and analyzed results to identify areas for improvement, resulting in a 30% increase in engagement
- Developed a rewards and recognition program to motivate employees and increase job satisfaction
- Researched and identified potential sources of funding for employee benefits and programs
- Conducted research and analysis to identify best practices for employee retention
- Conducted exit interviews and analyzed results to uncover trends and identify areas of improvement in the workplace
- Developed and implemented a comprehensive training program that increased employee performance by 14%
CUSTOMER SERVICES REPRESENTATIVE
Agility Pvt, LTD
02.2015 - 07.2016
- Prepare, analyze, and/or submit documentation to the appropriate parties, in order to ensure they are in accordance with all applicable laws and regulations relating to customs and transportation
- Anticipate, identify, and resolve problems which could delay the timely release or movement of freight
- Advise customers on payment
- Resolve billing issues and ensure that invoicing and vendor payments are billed accurately
- Complete accurate data input or corrections into computer files
- Prepare and implement pricing strategies and provide price quote with customers after negotiations
- Coordinate with other regional pricing specialist and CSR to discuss the pricing and quotes of freight and cargo services
Education
Masters in Business Administration -
COMSATS UNIVERSITY ISLAMABAD
Islamabad07.2014
Bachelors in Business Administration -
COMSATS UNIVERSITY ISLAMABAD
Islamabad07.2011
Skills
- BI Report analyzation and implementation
- Onboarding and Orientation
- Performance Management
- Employee Relations
- Talent management
- Retention Strategies
- HRIS Systems
- Onboarding Processes
- Organizational Development
- Organizational Culture
- HR technology
- Stakeholder Management
- Benefits Administration
- Employee Wellness
- Global HR experience
- Workforce Planning
- Internal Communications
- HR analytics
Timeline
HR BUSINESS PARTNER
Birdy Ventures
06.2023 - Current
RECRUITMENT COORDINATOR
Amazon Web Services
02.2022 - 06.2023
PAYROLL & COMPENSATION SPECIALIST
Exceed IT Services
12.2019 - 09.2021
HR ASSISTANT
Exceed IT Services
07.2016 - 12.2019
CUSTOMER SERVICES REPRESENTATIVE
Agility Pvt, LTD
02.2015 - 07.2016
Masters in Business Administration -
COMSATS UNIVERSITY ISLAMABAD
Bachelors in Business Administration -
COMSATS UNIVERSITY ISLAMABAD