Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
BAQER ZAMAN

BAQER ZAMAN

Islamabad

Summary

Skilled in equipment installation and offering robust technical support, I enhanced workplace safety and equipment longevity at companies like SIEMENS Home Appliance Care. My mentorship of junior technicians and expertise in hardware repair underscore my dual strengths in technical proficiency and leadership. Achievements include maintaining a zero-accident record and significantly improving customer satisfaction through swift issue resolution.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Field Technician

ROBAM
06.2021 - 10.2024
  • Utilized safety practices with no complaints or accidents.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Maintained detailed inventory records for parts used during repairs, aiding efficient supply chain management.

Technician Home Appliance

SIEMENS Home Appliance Care, Islamabad
11.2018 - 05.2021
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.

AC Technician

Digital World Pakistan Pvt Ltd, Rawalpindi
09.2016 - 10.2018
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Used technical skills, tools, and techniques like soldering to repair parts.

General Service Technician

Faisal Enterprises, Islamabad
05.2014 - 08.2016
  • Checked brake systems and determined need of pad replacement, disc turning, or other maintenance requirements.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Provided mentorship to junior technicians, sharing knowledge and expertise to support their professional development.
  • Ensured adherence to safety standards by following proper procedures when using tools, equipment, or handling hazardous materials.

Education

High School Diploma -

Higher Secondary School Certificate
Kohat

High School Diploma -

Higher School Certificate
Kohat

High School Diploma -

Khyber PakhtunKhwa Board of Technical Education,
Kohat
06.2018

Skills

  • Equipment Installation
  • Technical Support
  • Workplace Safety
  • Quality Assurance Controls
  • Equipment Maintenance
  • Hardware Repair
  • Hardware and software installation

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].

Certification

  • HVAC Excellence Certification - HVAC Excellence.
  • Fire Alarm Systems Certification – National Institute for Certification in Engineering Technologies.

Languages

English
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)
Punjabi
Upper intermediate (B2)
pashto
Advanced (C1)

Timeline

Field Technician

ROBAM
06.2021 - 10.2024

Technician Home Appliance

SIEMENS Home Appliance Care, Islamabad
11.2018 - 05.2021

AC Technician

Digital World Pakistan Pvt Ltd, Rawalpindi
09.2016 - 10.2018

General Service Technician

Faisal Enterprises, Islamabad
05.2014 - 08.2016

High School Diploma -

Higher Secondary School Certificate

High School Diploma -

Higher School Certificate

High School Diploma -

Khyber PakhtunKhwa Board of Technical Education,

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BAQER ZAMAN