Bakhtiyar Ali
Karachi
Summary
High-achieving Business Development Lead bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
6
6
years of professional experience
20
20
years of post-secondary education
2
2
Certifications
Work History
Business Development Lead
Nisum Technologies
Karachi
09.2021 - Current
- Cultivate client relationships, identify growth opportunities, and conduct account management.
- Execute cross-selling and upselling strategies with existing clientele.
- Strategize and enhance sales using diversified methods including ABM activities.
- Pioneering market research to fuel business expansion.
- Collaborate with sales and design teams to meet sales and profit targets.
- Lead training for inside sales team to boost performance.
- In-depth understanding of company offerings, market position, and competition for competitive advantage.
- Proficient in leveraging marketing tools like HubSpot and Salesforce.
- Drive prospect engagement and attraction through strategic interactions, fostering discovery meetings and pipeline generation.
- Expert in effective business and technology discussions to identify needs and provide appropriate solutions.
- Efficiently manage and qualify marketing-generated leads, steering them through the sales process.
- Utilize targeted prospect databases effectively through tools like ZoomInfo and Apollo i.o.
- Maintain optimal performance against call, email, and contact metrics.
- Collaborate closely with Marketing for strategy alignment and lead generation.
- Consistently report progress and insights to the manager for the US and Latam America Market.
- Brought in new accounts through successful networking strategies and promotional approaches.
Sr Inside Sales
Nisum Technologies
Karachi
02.2020 - 08.2021
- Maintained account information accuracy by communicating frequently with salesmen and account executives.
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Monitored industry news and trends to stay up-to-date on competitive landscape.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Utilized data and analytics to identify target markets and understand customer needs.
- Used CRM software to maintain detailed contact logs and account records.
Assistant Manager Marketing Operations
Ammani Traders
Karachi
09.2018 - 01.2020
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
- Researched developing trends to stay updated with new ideas and marketing practices and utilized market trends and target audience statistics to effectively and appropriately market products.
- Worked with graphic designers and writers to establish theme and tone for content.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Assistant Marketing Manager
Salitex
Karachi
01.2018 - 08.2018
- Researched industry and marketplace trends to develop marketing solutions and enhance ecommerce operations.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Devised and deployed online marketing plans with effective SEO, social media, and viral video campaign strategies and co-ordinate with marketing agency.
- Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Briefed senior executives on monthly projections, product launches and other marketing plans.
Education
MBA - Marketing
Karachi University Business School (KUBS)
University Of Karachi 01.2018 - 12.2020
BBA - Marketing
Karachi University Business School
University Of Karachi 01.2014 - 12.2017
Intermediate - Commerce
Govt College of Commerce & Economics
01.2012 - 12.2013
Matriculation - Science
St. Jude's High School
01.2001 - 12.2011
Skills
Business Development
Inside Sales Management
Pipeline Building
Account Management
Market Research and Trends
Accomplishments
- Publications: Impact of Salesforce Motivation on Organizational Performance
- Salesforce Trailblazer:
Certification
Certified Salesforce Administrator
Timeline
Business Development Lead
Nisum Technologies
09.2021 - Current
Certified Digital Marketing expert
08-2021
Sr Inside Sales
Nisum Technologies
02.2020 - 08.2021
Certified Salesforce Administrator
02-2020
Assistant Manager Marketing Operations
Ammani Traders
09.2018 - 01.2020
MBA - Marketing
Karachi University Business School (KUBS)
01.2018 - 12.2020
Assistant Marketing Manager
Salitex
01.2018 - 08.2018
BBA - Marketing
Karachi University Business School
01.2014 - 12.2017
Intermediate - Commerce
Govt College of Commerce & Economics
01.2012 - 12.2013
Matriculation - Science
St. Jude's High School
01.2001 - 12.2011