Hi, I’m
Bakhtawar Imran
Karachi
Summary
Driven Virtual Assistant with proven expertise in online marketing and exceptional organisational skills, honed at Ruggable. Excelled in enhancing search engine optimisation, boosting brand visibility, and fostering customer relationships. Demonstrated ability to manage multiple deadlines and streamline operations, significantly improving efficiency and client satisfaction. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 4 years of experience providing quality administrative support to clients. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
years of professional experience
1
Certification
Work History
Ruggable
Virtual Assitant
01.2022 - 01.2024
Job overview
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information..
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Conferred with customers by telephone, chat or email to provide information.
- Identified opportunities and scheduled daily posts promoting company brand, events and special offers.
- Designed targeted email marketing campaigns to reach desired audience.
- Met multiple deadlines using strong task prioritization skills.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Managed search engine marketing budgets and tracked campaign performance.
- Answered and screened calls to provide information, schedule appointments and take detailed messages
Peachtree
Virtual Assitant
01.2023 - 12.2023
Job overview
- Organized and managed team tasks using Trello and Asana.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Coordinated Skype calls across multiple time zones.
- Monitored over 50 emails, organized inboxes, and prioritized messages for supervisor.
- Managed CRM input, exports and clean-up.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
SZABIST
Master of Arts from Education And Leadership Management
Skills
- Social Media Updating
- Spreadsheet Management
- File Organization
- Online Marketing
- Calendar Management
- Electronic Records Management
- Proposal Writing
- Customer Service
- Inventory Management
- Project Planning
- Data Entry
- Mail Management
- Administrative Support
- Appointment Coordination
- Business Administration
- Clerical Support
- Team building
- Multi-line phone proficiency
- Decision-Making
- Organizational Skills
- Relationship Building
- Multitasking Abilities
Certification
- CAP - Certified Administrative Professional
Timeline
Virtual Assitant
Peachtree
01.2023 - 12.2023
Virtual Assitant
Ruggable
01.2022 - 01.2024
SZABIST
Master of Arts from Education And Leadership Management
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