Summary

Overview

Work History

Education

Skills

Timeline

Babar Ali Shah

London

Summary

Results-oriented professional with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.

Overview

1

1

year of professional experience

Work History

Customer Associate

Local Business

London, Canada

12.2023 - Current

Greeted customers upon arrival and provided assistance with inquiries.
Assisted customers in finding the right product to fit their needs.
Processed cash, credit card, check payments for purchases.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Answered customer questions regarding product features, pricing options, and availability.
Listened attentively to customer complaints and concerns in order to resolve issues quickly and effectively.
Demonstrated use of products when necessary to ensure customer understanding of proper usage.
Assisted with inventory management tasks such as stocking shelves or creating price tags for new items.
Operated POS system efficiently to process payments from customers quickly and accurately.
Participated in staff meetings discussing strategies for improving customer service experience.
Monitored customer activity to assist quickly and prevent theft.
Reviewed paperwork and entered into computer system.
Escalated complex issues to professionals for further assistance and resolution.

Education

Bachelor of Science - Civil Engineering

Sarhad University (SUIT)

Peshawar, Pakistan

11-2020

Skills

Cash register operation
POS System Operation
Cash Management
Sales expertise
Product Knowledge

Inventory management
Documentation and record keeping
Customer inquiries
Customer Relationship Management (CRM)

Timeline

Customer Associate

Local Business

12.2023 - Current

Bachelor of Science - Civil Engineering

Sarhad University (SUIT)