Azmi Ilyas
Lahore
Summary
Hardworking Floor Manager with demonstrated strategic planning and operations management skills. Expertise includes Sale segments, visual merchandising abilities and recovery management to maintain professional and organized shelves. Boost revenue development with top-notch relationship-building and problem-solving abilities. Proactive management professional offering excellent team building and leadership skills demonstrated over strong retail career. Direct floor operations with proven revenue building and customer service skills. Advanced expertise in product sales strategies and trends.
Overview
11
11
years of professional experience
Work History
Floor Manager
D-Bay Communications
08.2017 - 10.2023
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Managed daily store operations for smooth functioning and achieving sales targets.
- Enhanced team performance through regular training, mentoring, and constructive feedback.
- Streamlined inventory management with accurate tracking and timely replenishment of stock.
Floor Supervisor
Aims BPO
03.2013 - 07.2017
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
- Optimized employee performance by conducting regular evaluations and providing constructive feedback.
- Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
Education
Bachelor of Arts -
Allama Iqbal Open University
Lahore, Punjab, Pakistan06.2013
Associate of Science -
City College of Lahore
Lahore08.2011
High School Diploma -
Lahore Grammar School
Lahore, Punjab, Pakistan08.2009
Skills
- Department Management
- Performance Improvements
- Complaint Resolution
- Expense Tracking
- Sales Training
- Sales Development
- Team Training and Development
Affiliations
- Cricket
- Snooker
Languages
English
Professional Working
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Floor Manager
D-Bay Communications
08.2017 - 10.2023
Floor Supervisor
Aims BPO
03.2013 - 07.2017
Bachelor of Arts -
Allama Iqbal Open University
Associate of Science -
City College of Lahore
High School Diploma -
Lahore Grammar School