Azhar Abbas
Customer Services Manager
CHINIOT,PUNJAB, FAISALABAD
Summary
Successful Counter representative with more than 6 years of proven experience in customer service and support. Recognized strengths include problem-solving, verbal and written communication skills. Detail-oriented associate with solid administrative experience and excellent money-handling skills.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Counter Services Manager
Bank Alfalah Limited Palistan
CHINIOT, PUNJAB
10.2022 - 12.2023
- Performed Supervisory functions customer services, handling cash, close checks and balance register.
- Oversaw daily branch preparations to consistently open on-time and maintain readiness to serve customers' needs.
- Coached staff to improve efficiency and revenue with more effective procedures and approaches.
Branch Services Supervisor
UNITED BANK LIMITED PAKISTAN
CHINIOT,PUNJAB, PAKISTAN
06.2018 - 10.2022
- Managed branch vault and cash supply to keep appropriate level of currency on hand.
- Organized schedules to adequately cover routine business demands as well as special periods of high demand .
- Oversaw daily branch preparations to consistently open on-time and maintain readiness to serve customers' needs.
- Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.
Universal Bank Teller
THE BANK OF PUNJAB
CHINIOT,PUNJAB, FAISALABAD
03.2017 - 06.2018
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Maintained accurate records of customer transactions in line with bank procedures.
Education
Master of Commerce - Finance
University of Agriculture Faisalabad
Faisalabad, Pakistan 09.2014 - 08.2016
Bachelor of Commerce - Accounting And Business Management
UNIVERSITY OF THE PUNJAB
LAHORE , PAKISTAN 09.2012 - 08.2014
Intermediate in Commerce - COMMERCE
Board of Intermediate & Secondary Education FSD
Faisalabad , Pakistan 09.2010 - 08.2012
Matriculation - General Group
Board of Intermediate And Secondary Education,FSD
Faisalabad, Pakistan 09.2008 - 08.2010
Skills
Money handling
Certification
BRANCH MANAGEMENT DEVELOPMENT PROGRAME
Timeline
Counter Services Manager
Bank Alfalah Limited Palistan
10.2022 - 12.2023
Branch Services Supervisor
UNITED BANK LIMITED PAKISTAN
06.2018 - 10.2022
Universal Bank Teller
THE BANK OF PUNJAB
03.2017 - 06.2018
Master of Commerce - Finance
University of Agriculture Faisalabad
09.2014 - 08.2016
Bachelor of Commerce - Accounting And Business Management
UNIVERSITY OF THE PUNJAB
09.2012 - 08.2014
Intermediate in Commerce - COMMERCE
Board of Intermediate & Secondary Education FSD
09.2010 - 08.2012
Matriculation - General Group
Board of Intermediate And Secondary Education,FSD
09.2008 - 08.2010
BRANCH MANAGEMENT DEVELOPMENT PROGRAME
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