Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Interests
Timeline
CustomerServiceRepresentative
Azeem Mannan

Azeem Mannan

Customer Service Representative
Karachi

Summary

Accomplished Customer Service Representative with a proven track record at Lynrinth Solutions, adept in technical support and excelling in high-stress conflict resolution. Demonstrates exceptional multitasking and administrative support capabilities, significantly enhancing customer satisfaction. Expert in leveraging sales expertise and account management skills to drive growth and maintain professionalism under pressure. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Lynrinth Solutions
Karachi
04.2022 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

Bachelor Of Computer Science - Computer And Information Sciences

The Educators
Punjab

Skills

Technical support

Languages

English
Upper intermediate (B2)
Urdu
Upper intermediate (B2)
Punjabi
Intermediate (B1)

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.

Interests

Cricket

Video games

Timeline

Customer Service Representative

Lynrinth Solutions
04.2022 - 06.2024

Bachelor Of Computer Science - Computer And Information Sciences

The Educators
Azeem MannanCustomer Service Representative