Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Height Cm
Weight Kg
Personal Information
Research
Timeline
Generic
Ayesha Zulqarnain

Ayesha Zulqarnain

In-Flight Service Crew
Lahore

Summary

A passionate and dedicated Biochemistry graduate with a strong background in research, leadership, and customer service. Experienced in handling passengers and ensuring a comfortable journey in the aviation industry. Proven ability to work under pressure, provide exceptional customer service, and maintain the highest safety standards. Seeking an opportunity to join Emirates as a Cabin Crew to deliver top-tier hospitality and enhance the passenger experience.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Cabin Crew

Airblue
Lahore, Punjab
01.2023 - Current

Work History as Cabin Crew at Airblue Cabin Crew | Airblue Key Responsibilities: Major Flights & Flight Bus Numbers Served: 1. Lahore (LHE) – Dubai (DXB) | Flight (Airbus A321) 2. Islamabad (ISB) – Jeddah (JED) | Flight (Airbus A320) 3. Karachi (KHI) – Istanbul (IST) | Flight (Airbus A321) 4. Lahore (LHE) – Sharjah (SHJ) | Flight (Airbus A320) 5. Multan (MUX) – Abu Dhabi (AUH) | Flight (Airbus A320) 6. Lahore (LHE) – Jeddah (JED) | Flight (Airbus A320) (Multiple Trips)

As a highly professional and dedicated cabin crew member at Airblue, I have consistently upheld the airline’s high standards of hospitality and safety. I have served on numerous domestic and international flights, ensuring a smooth and comfortable experience for passengers while adhering to aviation safety regulations.

  • Ensured compliance with aviation safety regulations and conducted thorough pre-flight safety checks on all assigned flights.
  • Delivered exceptional inflight service, handling a diverse range of passenger requests and ensuring a seamless experience.
  • Managed inflight announcements, passenger assistance, and safety briefings to maintain order and professionalism.
  • Assisted passengers with boarding procedures, medical emergencies, and special requests for elderly or disabled travelers.
  • Worked in coordination with the flight deck crew to provide a safe and efficient travel experience.
  • Handled inflated passenger concerns, turbulence management, and emergency protocols with calmness and professionalism.
  • Assisted in duty-free sales and onboard retail services, helping increase airline revenue.
  • Provided first aid and emergency assistance, ensuring passenger safety and well-being.
  • Maintained cabin hygiene, pre-flight inspections, and post-flight checks to uphold Airblue’s service standards.
  • Managed VIP and Business-Class passengers, ensuring a smooth and luxurious inflight experience.
  • Assisted a passenger experiencing severe dehydration, providing first aid and coordinating with the flight crew for emergency support.
  • Facilitated a special request for a medical patient, ensuring their comfort throughout the flight.
  • Served Hajj and Umrah pilgrims, ensuring their religious travel needs were met with extra care.
  • Managed a high-demand flight during peak seasons, handling inflight logistics and assisting passengers with Arabic translations.
  • Successfully reassured passengers and provided safety instructions during unexpected turbulence.
  • Assisted in managing an overbooked flight, ensuring smooth accommodations and passenger satisfaction.
  • Conducted detailed safety briefings in English and Urdu, accommodating a multi-national passenger base.
  • Ensured strict adherence to aviation security protocols and inflight safety demonstrations.
  • Provided premium service to business and first-class passengers.
  • Handled a passenger dispute effectively, ensuring a comfortable journey for all travelers.
  • Assisted with duty-free sales, increasing onboard revenue.
  • Delivered high-quality inflight service on one of Airblue’s busiest Middle Eastern routes.
  • Assisted elderly and first-time travelers, ensuring a stress-free travel experience.
  • Provided excellent customer service, earning commendations from senior flight staff.
  • Frequently assigned to one of Airblue’s busiest international routes, serving both business and religious travelers.
  • Effectively managed high passenger loads while maintaining top-tier service standards.
  • Assisted passengers with luggage management and special meal services for dietary restrictions.
  • Ensured smooth communication with Arabic-speaking passengers and provided support for non-English speakers.

President - Student Society

University of Lahore
01.2020 - 01.2022
  • Led student initiatives and organized university-wide events
  • Managed a team of students and coordinated with faculty members
  • Implemented projects aimed at student development and engagement

Research Study on Smoking & Its Effects

Non-Profit Organization
Lahore, PB
01.2021 - 12.2021
  • Conducted research on the impact of smoking on human health
  • Assisted in data collection, analysis, and report writing
  • Presented findings to stakeholders and policymakers

Education

MPhil - Biochemistry

University of Lahore
01.2022 - 01.2024

BSc - Biochemistry

University of Lahore
01.2018 - 01.2022

Skills

As a veteran cabin crew member, Ayesha is likely to possess a strong set of skills that make her highly proficient in her role Some of the key skills include:

Certification

Certificate in Cabin Crew Safety & Emergency Procedures - Airblue

Leadership Experience

President, Student Society, University of Lahore, 01/01/20, 12/31/22, Led student initiatives and organized university-wide events., Managed a team of students and coordinated with faculty members., Implemented projects aimed at student development and engagement.

Height Cm

163

Weight Kg

47

Personal Information

  • Date of Birth: 06/15/2000
  • Gender: Female
  • Nationality: Pakistani

Research

Research Study on Smoking & Its Effects, Non-Profit Organization, 01/01/21, Conducted research on the impact of smoking on human health., Assisted in data collection, analysis, and report writing., Presented findings to stakeholders and policymakers.

Timeline

Cabin Crew

Airblue
01.2023 - Current

MPhil - Biochemistry

University of Lahore
01.2022 - 01.2024

Research Study on Smoking & Its Effects

Non-Profit Organization
01.2021 - 12.2021

President - Student Society

University of Lahore
01.2020 - 01.2022

BSc - Biochemistry

University of Lahore
01.2018 - 01.2022
Ayesha ZulqarnainIn-Flight Service Crew