Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ayesha JAMIL

Ayesha JAMIL

Human Resource Manager
Karachi,Sindh

Summary

Accomplished HR professional with a proven track record at PwC Pakistan, enhancing organizational development and employee retention through innovative HR policies. Skilled in HR analytics and leadership development, I have significantly improved workplace culture and efficiency. My strategic approach to talent acquisition and problem-solving has driven notable achievements in HR legal compliance and diversity initiatives.

Overview

12
12
years of professional experience
3
3
Certifications

Work History

HR Manager

E-Dev Technologies
01.2022 - Current
  • Guided leaders and employees on company policies, programs, benefits, and salary administration.
  • Led decision-making and implementation of HR policies, procedures, programs, and functions.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Facilitated organizational change through effective communication and collaboration with senior management.
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering position knowledge and skillset.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops.
  • Improved workplace culture through the development and implementation of diversity initiatives.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives.
  • Developed comprehensive training programs, empowering employees to reach their full potential.
  • Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
  • Conducted internal investigations related to harassment claims and other workplace conflicts.
  • Oversaw legal compliance with federal, state, and local laws and regulations.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Processed employee claims involving performance issues and harassment.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Recruited top talent to maximize profitability.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Developed comprehensive process for new hires and reviewed new hire productivity.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Devised hiring and recruitment policies for an 80-employee company.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Updated training processes by reviewing existing documentation and leveraging feedback from associates.
  • Collaborated with legal and compliance teams to review paperwork and procure available information for new training processes.

Senior HR Executive - HRBP

PwC Pakistan
11.2004 - 11.2021
  • Streamlined recruitment processes, reducing time-to-fill and turnover rates.
  • Increased HR efficiency by automating tasks and implementing new technology solutions.
  • Advised executive leadership on critical HR matters and compliance.
  • Conducted compensation analysis to ensure market competitiveness and internal equity.
  • Developed effective onboarding programs, improving retention and engagement.
  • Enhanced employee satisfaction with innovative HR policies.
  • Built strong relationships with external partners like recruiting agencies and benefits providers.
  • Collaborated on strategic HR planning and talent management.
  • Mitigated legal risks through thorough investigations and prompt resolution of grievances.
  • Implemented performance management systems to drive accountability and recognition.
  • Guided management through complex employee relations issues.
  • Led workforce planning initiatives aligned with company goals.
  • Evaluated and updated HR policies for compliance and competitiveness.
  • Managed hiring and onboarding, including interviews and salary negotiations.
  • Directed employee education on policies and maintained the employee handbook.
  • Oversaw HR staff and ensured completion of key initiatives.
  • Served as a Global Mobility Consultant, managing international assignments and transfers.

HR Generalist

PwC Pakistan
08.2009 - 07.2015
  • Administered payroll accurately, ensuring timely payment and minimizing errors.
  • Reviewed and enhanced policies and procedures to improve productivity, recruitment, and talent management.
  • Screened resumes and conducted job analyses to create accurate job descriptions.
  • Ensured compliance with labor laws through regular policy reviews and updates.
  • Managed recruitment activities, using strategic staffing and position management practices.
  • Improved employee retention with effective onboarding and training programs.
  • Administered benefits, ensuring accurate enrollment and timely claims processing.
  • Streamlined HR processes to increase efficiency and reduce administrative workload.
  • Advised employees on career development, workplace policies, and conflict resolution.
  • Prepared HR metrics reports for senior leadership to inform strategy adjustments.
  • Coached managers on performance management and continuous improvement.
  • Reduced turnover with proactive conflict resolution and performance management.
  • Maintained accurate personnel records and compliance with regulations.
  • Conducted performance reviews and provided feedback to managers.
  • Pre-screened resumes and collaborated with managers to assess hiring needs.
  • Generated and analyzed reports on employee engagement and attrition trends.
  • Improved filing systems for confidential records to enhance efficiency.
  • Delivered HR training sessions to staff, managers, and executives.
  • Assisted in writing job postings and descriptions, and partnered with managers for candidate recommendations.
  • Analyzed compensation policies to reduce expenses while ensuring legal compliance.
  • Served as a Global Mobility Consultant, managing international assignments and transfers.
  • Maintained CRM and business opportunity databases, providing reports to senior management.

Learning and Development Specialist

A.F.Ferguson & Co.PwC Pakistan
07.2006 - 07.2009
  • Standardized evaluation criteria across courses to ensure consistent measurement and continuous improvement.
  • Designed and delivered interactive workshops, fostering collaboration and enhancing knowledge retention.
  • Established strong partnerships with industry-specific training providers to keep programs relevant.
  • Conducted needs analysis surveys to identify skill gaps and enhance staff development.
  • Evaluated and refined training programs to maximize learning outcomes and align with organizational goals.
  • Developed comprehensive onboarding and training programs, significantly improving employee retention.
  • Collaborated with cross-functional teams to create customized training solutions for skill gaps.
  • Managed departmental budgets effectively, aligning resources with strategic training objectives.
  • Streamlined new hire training processes to accelerate time-to-productivity.
  • Generated detailed reports on training impacts, showcasing contributions to business performance.
  • Supported succession planning by identifying and developing high-potential candidates for key roles.
  • Implemented competency-based assessments to track skill development and program effectiveness.
  • Facilitated organizational change through targeted communication and training initiatives.
  • Enhanced employee satisfaction with personalized professional development opportunities.
  • Utilized feedback mechanisms to continuously improve training programs.
  • Coordinated with external vendors for specialized training, addressing niche skills efficiently.
  • Led the development and implementation of a Learning Management System (LMS) for streamlined training processes.
  • Designed and executed a successful onboarding program, improving new hire satisfaction and retention.
  • Transformed performance feedback into actionable development plans for employee growth.
  • Incorporated multimedia and interactive content to improve training effectiveness.
  • Facilitated collaborative learning workshops and peer-led sessions to foster a culture of knowledge sharing.
  • Developed competency frameworks for critical roles to enhance career development.
  • Promoted mobile learning applications to support on-the-go learning.
  • Provided coaching and mentoring, and facilitated various learning modalities including virtual and in-person sessions.
  • Managed the Training Calendar, ensuring alignment with industry advancements and organizational needs.
  • Oversaw budget allocations, compliance with financial regulations, and the organization of key training events.

Education

MBA - Human Resources Management

MBA
Virtual University Lahore
04.2001 -

Skills

HR Policies and Procedures

Certification

SHRM - Society for Human Resource Management certification

Timeline

Performance Coching and Development

06-2024

HR Business Partner

04-2024

HR Manager

E-Dev Technologies
01.2022 - Current

SHRM - Society for Human Resource Management certification

02-2012

HR Generalist

PwC Pakistan
08.2009 - 07.2015

Learning and Development Specialist

A.F.Ferguson & Co.PwC Pakistan
07.2006 - 07.2009

Senior HR Executive - HRBP

PwC Pakistan
11.2004 - 11.2021

MBA - Human Resources Management

MBA
04.2001 -

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Ayesha JAMILHuman Resource Manager