Ayesha Imran
Sahiwal
Summary
Dynamic educator with a proven track record at Spirit School System, enhancing team productivity and customer retention through operational best practices. Skilled in educational activities and adept at serving diverse communities, I excel in test grading and utilizing SMART board technology to foster engaging learning environments.
Overview
10
10
years of professional experience
Work History
Teacher
Spirit School System
06.2015 - 01.2020
- Increased efficiency and team productivity by promoting operational best practices.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Educated customers about billing, payment processing and support policies and procedures.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Computer Operator
Chughtais Lab
06.2012 - 05.2014
- Generated reports covering details about data, system operation, and error monitoring.
- Reacted calmly during times of highly stressed or emergency situations.
- Processed requests for service from internal and external customers.
- Maintained spreadsheets of data across multiple systems.
Banking Customer Service Representative
Bank Alfalah Limited
06.2010 - 05.2012
- Increased efficiency and team productivity by promoting operational best practices.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Educated customers about billing, payment processing and support policies and procedures.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Master of Arts - Urdu
University of Punjab
Lahore 04.2015
Bachelor of Arts -
Garrison Post Graduate College For Women
Lahore 12.2009
Skills
Operations
Trade finance
Credits
- Serving diverse communities
- Test grading
- SMART board aptitude
Additional Information
Marital status : Married
Cnic : 35201-9936307-6
DOB: 22/08/1986
Timeline
Teacher
Spirit School System
06.2015 - 01.2020
Computer Operator
Chughtais Lab
06.2012 - 05.2014
Banking Customer Service Representative
Bank Alfalah Limited
06.2010 - 05.2012
Master of Arts - Urdu
University of Punjab
Bachelor of Arts -
Garrison Post Graduate College For Women