Ayesha Hussain
Officer Loan Processing
Lahore
Summary
Positive, proactive and result driven personal, coupled with proven track record of almost 9 years with MCB and “EY ford Rhodes – Pakistan. Strategic and innovative HR Executive who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies and top executives with a unique perspective and appreciation that human capital is every organization's greatest asset. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals.
Overview
10
10
years of professional experience
Work History
Officer Loan Processing
MCB (Muslim Commercial Bank)
Lahore
08.2022 - Current
- Processing of credit card payments, processing. printing of merchant payment cheques and handing over to merchant acquiring department.
- To reconcile VISA credit card collection accounts on daily basis and to handle complaints pertaining to credit card payments.
- Co-ordination with branches regarding credit card payment to keep them up to date according to procedure and smooth processing of credit card payments.
- To process transactions of banker cheques and advices, issuance/processing in CBS (software) related to Asset Ops as per role of TSO according to SLA with branch.
- To prepare banker cheques and advices for CBG payments i.e Auto loan, dealer payment, PL, SPL, HL, and merchant payments.
- To deposit consumer assets AL, PL, PG,HL settlement cheques in clearing and maintain detailed reconciliation MIS custodian of vault keys as back up.
- To maintain daily and monthly MIS for internal record and report the same to the concerned as and when required.
Supervising Tax Executive (Accounts & Management)
EY Ford Rhodes (“EY Pakistan”)
Lahore
06.2012 - 12.2021
- Bookkeeping services involving tax accounting and implementation of customized solutions/ software for retirement benefit plans.
- Implementation of customized solutions/ software for retirement benefit plans.
- Preparation of Engagement Letters including scope of work and fee mentioned
- Preparation of Invoices for the clients and ensuring the timely recovery of bills.
- Coordinate office activities and operations to secure efficiency and compliance to company policies supervise administrative staff and divide responsibilities to ensure performance
- Manage agendas/travel arrangements/appointments etc. for the upper management Manage phone calls and correspondence (e-mail, letters, etc.)
- Create and update records and databases with personnel and other data
- Track stocks of office supplies and place orders when necessary
- Submit timely reports and presentations/proposals as assigned
- Coached trainees/staff on identified issues to determine proper means of resolution, monitored progress, and adjusted to students' changing needs through auditing student files to maintain accuracy.
- Facilitated Learning Management System (LMS) & New Trainee Orientations.
- Advised, oriented, registered, & planned new, return, and continuing students.
- Advising students on different matters, resolving their issues that arise in professional and efficient manner.
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Counseled managers and trainees regarding company policies, procedures and workplace issues.
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements. Document all reasons for any non-compliance and share compliance issues to relevant Partner/Principal.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Led management of HR policies regarding vacation, sick time, employee benefits, services and employment discrepancies or issues.
- Gathered and evaluated data on various HR functions related to employee turnover, absenteeism and benefits (stipend).
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Educated staff on HR software functionality with special emphasis in time input, attendance marking and learning features.
- Worked alongside global business leader to deploy new training strategies.
- Delivered smooth training execution and by coordinating functions (e.g. seminars, workshops, Events), including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Managed compliance through different web portals as a moderator.
- Office organization and work including working phones, emails, filing, and design work.
- Performed various administrative functions, including filing (both personnel and client files), paperwork, delivering mail, sorting mail, and bookkeeping.
- Helped managers and mobility team to manager future allocation of human resources on client and secondment.
Education
B.Com
University of The Punjab
Lahore 01.2010 - 01.2010
I.Com
BISE
Lahore 01.2008 - 01.2008
Matriculation
BISE
Lahore 01.2006 - 01.2006
Skills
Communication
Timeline
Officer Loan Processing
MCB (Muslim Commercial Bank)
08.2022 - Current
Supervising Tax Executive (Accounts & Management)
EY Ford Rhodes (“EY Pakistan”)
06.2012 - 12.2021
B.Com
University of The Punjab
01.2010 - 01.2010
I.Com
BISE
01.2008 - 01.2008
Matriculation
BISE
01.2006 - 01.2006
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