Atif Shahzad

• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Mentored team members to enhance professional development and accountability in workplace.
• Created employee schedules to align coverage with forecasted demands.
• Deploying Citrix based VDI solutions on-prem and cloud base solutions
• Design, Deploy and Build and upgrade Citrix Infrastructure
• Commissioning, configurations, and Deployment of Microsoft VDI Solutions for enterprise customers and providing them with high-level design including RD-Gateways, RD-Brokers Web-Access, and RDS
• Deploying MFA Solutions Like Cisco DUO, OKTA, Azure SAML, Microsoft NPS, OAuth, and integrating these MFA solutions with Citrix, Microsoft, and Dell-vWorkspace.
• Deploying Proxy solutions both On-premise and Cloud for Customers depending upon their requirements. Solutions like Forcepoint Web-Filtering, Web-Titan proxies, and Barracuda URL and DNS filtering Solutions.

• Cloud Infrastructure Design and Implementation: Designing and implementing cloud infrastructure using Citrix and Azure that meets business requirements, while ensuring scalability, reliability, and security.
• Cloud Migration: Assessing existing infrastructure and designing and executing migration plans to move applications and services to the cloud, using Citrix and Azure.
• Citrix and Azure Automation: Implementing automation and orchestration processes for Citrix and Azure-based infrastructure.
• Cloud Monitoring and Maintenance: Monitoring and maintaining Citrix and Azure-based cloud infrastructure to ensure optimal performance, security, and availability.
• Technical Leadership: Providing technical guidance and mentorship to other cloud engineers, as well as collaborating with cross-functional teams to design and implement Citrix and Azure-based cloud solutions.
• Citrix and Azure Cost Optimization: Identifying and implementing cost optimization strategies for Citrix and Azure-based cloud infrastructure, including right-sizing resources and leveraging spot instances.
• Cloud Security: Implementing security best practices for Citrix and Azure-based cloud infrastructure, including access control, network security, and data protection.
• Citrix Virtual Apps and Desktops: Designing and implementing Citrix Virtual Apps and Desktops solutions in Azure, including high-availability and disaster recovery configurations.
• Citrix ADC: Designing and implementing Citrix ADC solutions in Azure, including load balancing and SSL offloading configurations.
• Azure Active Directory: Integrating Citrix and Azure-based solutions with Azure Active Directory, including single sign-on and multi-factor authentication configurations.
• Citrix and Azure Technical Support: Providing technical support and troubleshooting for Citrix and Azure-based solutions, including coordination with vendor support teams as needed.

Responsibilities:

• Server Administration: Managing and maintaining servers, including hardware and software installation, configuration, and maintenance.
• System Monitoring: Monitoring server performance, availability, and security using monitoring tools like Nagios, Zabbix, or Cacti.
• Backup and Recovery: Developing and implementing backup and disaster recovery strategies for web hosting infrastructure, including backup scheduling, testing, and restoration.
• Security Management: Managing server security by implementing access controls, security policies, and security best practices.
• Troubleshooting and Support: Providing technical support and troubleshooting for servers and hosting services, including coordination with vendor support teams as needed.
• Capacity Planning: Conducting capacity planning and performance optimization for servers and web hosting infrastructure to ensure maximum uptime and availability.
• Automation and Scripting: Developing and maintaining automation scripts using tools such as Bash, Python, or PowerShell to streamline server management tasks.
• Team Management: Leading and managing a team of server administrators, delegating tasks and responsibilities, providing guidance, and mentoring team members.
• Vendor Management: Coordinating with hardware and software vendors to maintain and upgrade server hardware and software.
• Documentation and Reporting: Documenting server configurations, procedures, and processes, and generating reports on server performance, capacity, and security.
  

• Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
• Tested and analyzed equipment design and performance feasibility to determine potential ROI.
• Delivered helpdesk service and support to customers.
• Checked for accuracy and functionality during implementation of new systems.
• Supported system users, educating employees on troubleshooting and problem-solving protocols.
• Configured, installed and upgraded SQL databases.