24 Plus Banking & Teaching
ASSAD KHAN
Banker & Teacher
Peshawar,GB
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
10
10
Certification
Work History
Asst. Branch Unit Head
PAK. QATAR TAKAFUL
07.2022 - 12.2022
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Identified issues, analyzed information and provided solutions to problems.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Relationship Officer Corporate
Commercial Bank of Dubai
01.2012 - 04.2020
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Liaised with clients by phone, email and text messaging to meet client needs and define expectations.
- Facilitated meetings and discussions between client and Corporate & Commercial team.
- Facilitated meetings and discussions between clients, sales and delivery teams.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Prepared contracts and related documentation according to strict standards.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Business Sales Executive
Commercial Bank of Dubai
01.2008 - 12.2011
- Review applications for various facilities to confirm their completeness and start processing, visit customers to develop positive business relationships, and advise them on their business needs and products provided by the bank
- Send a new proposal to the HO credit evaluation, update existing facilities and preview expired facilities
- Periodically monitor the loan portfolio and ensure its compatibility with profitability objectives and risk management guidelines
- Analyze the audited financial data and send it to relevant departments for dissemination and financial review
- Determine new goals, develop new business opportunities and show customers the product line
Supervisor
Commercial Bank of Dubai
01.2005 - 12.2007
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Devised and implemented processes and procedures to streamline operations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated customer needs and feedback to drive product and service improvements.
Customer Service Representative
Commercial Bank of Dubai
12.1995 - 12.2004
- Liaise with customers, management and sales teams to better understand customer needs and recommend suitable solutions
- Provide primary customer support for internal and external customers in a fast-paced environment
- Realize and continue to exceed the income quota through the promotion of products and services in daily calls
- Answer customer calls in time to avoid waiting time
- Promote customer education to increase sales
- Respond to customer requirements for products, services and company information
Science Teacher
Fawad Model School
03.1993 - 02.1994
- Planning and presenting lessons to help students' understanding and application of mathematical concepts
- Prepare and distribute learning materials, such as notes, assignments, and quizzes
- Instruct students, create lesson plans, assign and correct homework, manage students in the classroom, communicate with parents, and help students prepare for standardized testing
- Make sure to complete the course on time so that students are prepared for the final exam
Teacher
Iqra Collegiate Public School
09.1988 - 08.1991
- Creating lesson plans and assisting in curriculum development
- Applying various instructive strategies
- Complete the student progress report
- Managing classroom activities and student behavior
- Communicating with parents and guardians
- Attending professional development classes and programs
Education
Master of Science - Economics
University Of Peshawar
Economic Department Peshawar University06-2023
Credit Skills Certification
Charted Banker Institute UK, Dubai
Dubai12-2018
Associate of Science - Computer And Information Sciences
CECOS University Of IT And Emerging Science
Peshawar, Khyber Pakhtunkhwa, Pakistan07-1995
Bachelor of Arts - Mathematics & English
University Of Peshawar
Govt Degree College Hangu08-1993
Pure Science
Pre-Medical & Pre-Engineering
Hangu, Khyber Pakhtunkhwa, Pakistan08-1987
Pure Science
Secondary School Certificate
Hangu, Khyber Pakhtunkhwa, Pakistan08-1985
Skills
- Customer service
- Team management
- Quality assurance
- Conflict resolution
- Teamwork and collaboration
- Interpersonal communication
- Organization and time management
- Collaboration
Certification
- Certificate of Training - Pak-Qatar Family Tactful - 2022
- Letter of Appreciation, Commercial Bank Of Dubai - March 2008
- Outstanding Recognition Reward, Commercial Bank Of Dubai - Feb 2015
- AML Ambassador, Commercial Bank Of Dubai - Jan 2018
Languages
English
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Pashto
Advanced (C1)
Arabic
Elementary (A2)
Additional Information
Driving License : Light - Dubai & Pakistan
Timeline
Asst. Branch Unit Head
PAK. QATAR TAKAFUL
07.2022 - 12.2022
Relationship Officer Corporate
Commercial Bank of Dubai
01.2012 - 04.2020
Business Sales Executive
Commercial Bank of Dubai
01.2008 - 12.2011
Supervisor
Commercial Bank of Dubai
01.2005 - 12.2007
Customer Service Representative
Commercial Bank of Dubai
12.1995 - 12.2004
Science Teacher
Fawad Model School
03.1993 - 02.1994
Teacher
Iqra Collegiate Public School
09.1988 - 08.1991
Master of Science - Economics
University Of Peshawar
Credit Skills Certification
Charted Banker Institute UK, Dubai
Associate of Science - Computer And Information Sciences
CECOS University Of IT And Emerging Science
Bachelor of Arts - Mathematics & English
University Of Peshawar
Pure Science
Pre-Medical & Pre-Engineering
Pure Science
Secondary School Certificate
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