Asfandyar Khan

• Providing Best Customer services to Customers, Team Lead .
• Organize the Store before opening,Stock Management, Stock Receiving, Performing store Audit,
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
• Answered customer questions about sizing, accessories, and merchandise care.Helped customers locate products and checked store system for merchandise at other sites.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging. Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Developed professional relationships with customers to increase loyalty, retention and rapport.
• Utilized upselling techniques to promote additional products and increase sales.
• Trained and supervised new employees to use selling strategies and apply best practices.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Used in-store system to locate inventory and place special orders for customers.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Provided exceptional services and pleasant shopping experiences to retail customers.Built customer loyalty and retention by delivering excellent shopping experiences.
• Recommended complementary purchases to customers, increasing revenue.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Used POS system to process sales, returns, online, and gift card activations.Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Responded to customer requests for products, services, and company information.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
• Educated customers about billing, payment processing and support policies and procedures.

• Provided outstanding customer service.
• Greeted customers warmly to provide exceptional customer service.
• Met sales goals by offering excellent customer service.
• Operated rides and attractions according to written guidelines to reduce injuries.
• Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
• Trained new ride operators on safety procedures and ride operations.
• Inspected and maintained amusement park ride equipment in accordance with safety regulations.
• Monitored passengers and ride operations and enforced safety regulations.
• Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
• Operated variety of amusement park rides and monitored passenger safety and comfort.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
• Built and established positive relationships with team members and supervisors.

• Prepared products following restaurant, health, and safety standards and procedures.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Performed shift change tasks each day to keep store neat and running smoothly.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Greeted customers entering restaurant with enthusiasm and warmth and served customers.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked well with teammates and accepted coaching from management team.
• Worked front counter, drive-thru and other areas.
• Assisted other team members to achieve goals.
• Collaborated with team members to complete orders.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Used POS system to enter orders, process payments and issue receipts.

• Supervision of the Construction work on different sites, According to the Drawings.
• Purchasing all the Materials using to complete the work.
• Assigning the duties to junior staff and labours.
• Estimated quantities and material costs during project planning to support budgeting and costing.
• Communicated daily with vendors to keep project fully operational.
• Verified completed projects met approved time, quality, and cost estimates.
• Served as point of contact for clients to deliver information on work progress and resolve on-site technical problems.
• Initiated onsite safety program and properly trained team members to decrease injuries.
• Enhanced communication between construction management and personnel to facilitate smooth project completion.
• Read plans and blueprints and communicated to workers.
• Attended on-site meetings with subcontractors and clients per month.
• Scheduled labor, ordered materials and coordinated with other contractors to complete projects.
• Visited project sites during construction to monitor progress and consult with contractors and on-site engineers.
• Identified and resolved potential structural issues.
• Trained new team members on site policies and procedures.
• Delivered reports to construction manager to detail project updates and likely completion dates, noting delays, and causes.

PROJECTS

• Residential Units and houses (Islamabad & Rawalpindi).
• Kuldana Murree, ASL, Guest Houses, APS.
• Gharial Camp Murree ( Uplifting Buildings & Roads )
• Swat Garrison, Army Public School.
• Bahawalnagar Cant ( Main Gate & Security Posts ).
• Gujranwala ( Kiran Centre Plaza)
• Abbottabad ( Kamal Plaza Qalanderabad ).

• Created, printed, and modified drawings in AutoCAD.
• Worked with architects, engineers and customers to efficiently resolve planning and construction issues.
• Created CAD models and drawings for designs.
• Developed CAD drawings from hand sketches, verbal instructions, and site visits.
• Consulted with project managers, design consultants and sub-contractors to produce and alter drawings.
• Explained drawings to production or construction teams and adjusted as necessary.
• Used AutoCad to develop and produce creative floor plans for business and residential customers based on individual desires and means.
• Utilized AutoCAD and other software to create detailed drawings.
• Drafted and revised CAD drawings to meet client specifications.
• Worked closely with designers and contractors to confirm accuracy of drawings.