I think of my self as a creative operations specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
9
9
years of post-secondary education
10
10
years of professional experience
Work History
Senior Officer
LUMS-Lahore University of Management Sciences
Lahore, Punjab
08.2017 - Current
Handling all admissions related activities independently in a timely manner and ensuring the confidentiality and accuracy of all admissions related data and information; Arranging Admissions Committee meetings and managing/taking minutes of meeting records; Developing, organizing, implementing and evaluating admission process on an ongoing basis; Ensuring that all admission procedures are followed in accordance with established policies; Maintaining database for various classes and providing statistical data of the admissions for decision making purpose; Processing of transfer, visiting & Course Audit applications; Communicating admission related information to Marketing Dept.
For LUMS website; Preparing test registration cards & compilation of final list; Replying all applicants’ queries; Handling internal/external departmental coordination and correspondence; Counseling prospective applicants and their parents about LUMS admissions; Assembling data and sending information to the concerned departments like Library, IST, Hostels and the Registrar’s Office.
Processing of NOP applications; Handling queries related to admissions, testing & NOP application processing; Working with other team members to achieve departmental objectives.
Planned, formulated and assessed goals, policies and activities designed to implement educational objectives and performance standards.
Assisted with marketing, advertising, PR and student and faculty outreach efforts to drive business schools education program growth.
Developed solutions to improve performance.
Spearheaded outreach activities within Pakistan to expand educational opportunities and promote SDSB MS programs and services.
Operations Manager
Geo Estimating Services
Lahore, Punjab
11.2016 - 07.2017
My responsibilities involved in overseeing the production of services.
It was my domain to make sure that organization is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients.
Provided current progress information to customers to maintain strong relations.
Kept projects on schedule by overseeing work performance and verifying punctual arrival of all staff for required shifts.
Took on added shifts to accomplish work required to meet customer requirements and schedules.
Maintained energy and enthusiasm in fast-paced environment.
Financial Analyst
Basfa Industries Pvt Ltd
Lahore, Punjab
06.2014 - 10.2016
My role was to go over financial documents and statements to determine a company's value and predict potential future earnings.
It also involved performing financial forecasting, reporting, and operational metrics tracking, analyzing financial data, creating financial models.
Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
Budgeted active and proposed projects by accurately determining pricing, margins and risk factors.
Handled internal and external inquiries and complaints submitted by accounts payable clerk, finance director and other department heads, providing outstanding customer service when resolving issues.
Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
Senior Sales Executive
The Resource Group TRG
Lahore, Punjab
06.2013 - 07.2015
Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
Served customers in a friendly, efficient manner following outlined steps of service.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved problems, improved operations and provided exceptional service.
Demonstrated respect, friendliness and willingness to help wherever needed.
Senior Sales Executive
Venture Forecourts
York, Northyorkshire
03.2012 - 12.2012
Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
Facilitated relationships with target accounts through implementation of proven networking methods.
Utilized multiple marketing strategies to improve profitability.
Recognized and resolved compound problems that effected upper-level management and business initiatives.
Assistant Manager
Freshways
York, Northyorkshire
01.2011 - 02.2012
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Rotated merchandise and displays to feature new products and promotions.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Supervised and evaluated staff of 15 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
Walked through store areas every now and then to identify and proactively resolve issues negatively impacting operations.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Interviewed, hired and trained 7 staff associates and equipped to comply with company policies and procedures.
Education
DHMS - Homeopathic Medicine
Hameed Homeopathic College
Lahore, Pakistan
01.2019 - 11.2023
BBA - Business Administration, Finance
York St John University UK
England
01.2008 - 01.2010
Bachelor of Arts - Commerce
Punjab College Of Commerce (PCC)
Pakistan
01.2004 - 01.2006
Commerce
Punjab College of Commerce (PCC)
Intermediate/A-Level - Computer Sciences and Information Technology
Matriculation/O-Level - undefined
Grammar Public School
Skills
Ability to Synthesizeundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Aviculturist
The idea of learning and achieving the desired result and caring for a life means a lot to me, this indeed gives me a great deal of satisfaction and drives me to achieve more out of this hobby.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
DHMS - Homeopathic Medicine
Hameed Homeopathic College
01.2019 - 11.2023
Senior Officer
LUMS-Lahore University of Management Sciences
08.2017 - Current
Operations Manager
Geo Estimating Services
11.2016 - 07.2017
Financial Analyst
Basfa Industries Pvt Ltd
06.2014 - 10.2016
Senior Sales Executive
The Resource Group TRG
06.2013 - 07.2015
Senior Sales Executive
Venture Forecourts
03.2012 - 12.2012
Assistant Manager
Freshways
01.2011 - 02.2012
BBA - Business Administration, Finance
York St John University UK
01.2008 - 01.2010
Bachelor of Arts - Commerce
Punjab College Of Commerce (PCC)
01.2004 - 01.2006
Matriculation/O-Level - undefined
Grammar Public School
Commerce
Punjab College of Commerce (PCC)
Intermediate/A-Level - Computer Sciences and Information Technology