Asad Ullah Rana
Summary
Dynamic professional with a proven track record at Meezan Bank, excelling in customer support and problem-solving. Leveraged strong communication skills to enhance customer satisfaction and resolve issues effectively. As a Medical Sales Representative at Searle Pharmaceuticals, successfully built relationships with healthcare professionals, driving sales growth through impactful product demonstrations.
Overview
3
3
years of professional experience
Work History
Call Center Representative
Meezan Bank
01.2025 - Current
- Assisted customers with inquiries, ensuring accurate information delivery and problem resolution.
- Demonstrated effective communication skills while handling diverse customer concerns and feedback.
- Maintained composure under pressure, ensuring timely responses during peak call times.
- Adapted quickly to new procedures, enhancing customer engagement and support efficiency.
- Collaborated with team members to provide high-quality service and improve customer satisfaction.
Medical Sales Representative
Searle Pharmaceuticals
09.2022 - 10.2024
- Developed product knowledge to effectively communicate benefits of medical devices to healthcare professionals.
- Executed territory management strategies to maximize coverage and drive sales growth.
- Conducted product demonstrations and training sessions for medical staff on new technologies.
- Collaborated with cross-functional teams to address client needs and enhance service delivery.
- Built relationships with key stakeholders, fostering trust and loyalty among clients.
Education
MBA -
B.Z.U
Multan, Punjab, Pakistan01-2022
B.COM -
Government College Of Commerce Multan
Multan, Punjab, Pakistan01-2018
F.S.C Pre Engineering -
Garrsion College
Multan01-2016
Matriculation -
Moona Grammar Boys High School
Multan, Punjab, Pakistan01-2014
Skills
- Problem-solving skills
- Customer support
- Customer service
- Verbal and written communication
- Team Management
- Resolving issues
Languages
English
Upper intermediate (B2)
Urdu
Advanced (C1)
Timeline
Call Center Representative
Meezan Bank
01.2025 - Current
Medical Sales Representative
Searle Pharmaceuticals
09.2022 - 10.2024
MBA -
B.Z.U
B.COM -
Government College Of Commerce Multan
F.S.C Pre Engineering -
Garrsion College
Matriculation -
Moona Grammar Boys High School
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