Highly organized and detail-oriented Laboratory, Warehouse & Operations Management Professional with 17 years of experience in laboratory management, warehouse operations, and supervision. Seeking the position of Lab Supervisor to leverage expertise in laboratory techniques, equipment management, team coordination, data analysis, and houseware expense management. Proven track record in maintaining a safe and compliant laboratory environment, training and mentoring staff, and overseeing daily lab functions. Adept at troubleshooting equipment issues, implementing quality control measures, optimizing workflow, and managing inventory. Passionate about fostering a collaborative and innovative lab culture while delivering high-quality results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Supervisor III Coordination office
SIHT (Shifa International Hospital)
07.2023 - 11.2024
Supervise daily laboratory operations, ensuring adherence to standard procedures and workflows
Monitor sample collection, processing, and analysis to maintain efficiency and quality standards
Implement and maintain best practices for laboratory efficiency, productivity, and safety
Ensure proper handling, storage, and disposal of lab materials, chemicals, and biological specimens
Oversee equipment maintenance, calibration, and troubleshooting to ensure operational readiness
Troubleshoot software or system issues and coordinate with IT teams for resolutions
Ensure cyber security measures and compliance with data privacy regulations
Work with IT teams to develop, customize, and maintain software for laboratory data management
Ensure the secure storage and retrieval of patient/lab records and test results
May involve shift work, weekend duties, or emergency call responses as per lab needs
Rack daily employee attendance using biometric systems, manual logs, or HR software
Review and approve leave requests (sick leave, vacation, emergency leave, etc.) based on company policies
Ensure compliance with work-hour regulations, overtime policies, and attendance standards
Identify and report absenteeism trends, late arrivals, and early departures
Coordinate with department heads to validate attendance discrepancies or approvals
Verify attendance records for monthly payroll processing
Ensure overtime, shift differentials, and deductions are accurately recorded
Assist the payroll team in resolving attendance-related salary disputes
Maintain and update employee attendance reports and records for audit purposes
Outreach LPP Services: Providing lab services to outreach LPP centers, ensuring quality sample collection, handling logistics, and maintaining service standards
Supervisor Coordination office
SIHT (Shifa International Hospital)
04.2023 - 06.2024
Supervise daily laboratory operations, ensuring adherence to standard procedures and workflows
Monitor sample collection, processing, and analysis to maintain efficiency and quality standards
Implement and maintain best practices for laboratory efficiency, productivity, and safety
Ensure proper handling, storage, and disposal of lab materials, chemicals, and biological specimens
Troubleshoot software or system issues and coordinate with IT teams for resolutions
Ensure cyber security measures and compliance with data privacy regulations
Work with IT teams to develop, customize, and maintain software for laboratory data management
Ensure the secure storage and retrieval of patient/lab records and test results
May involve shift work, weekend duties, or emergency call responses as per lab needs
Rack daily employee attendance using biometric systems, manual logs, or HR software
Review and approve leave requests (sick leave, vacation, emergency leave, etc.) based on company policies
Ensure compliance with work-hour regulations, overtime policies, and attendance standards
Identify and report absenteeism trends, late arrivals, and early departures
Coordinate with department heads to validate attendance discrepancies or approvals
Verify attendance records for monthly payroll processing
Ensure overtime, shift differentials, and deductions are accurately recorded
Assist the payroll team in resolving attendance-related salary disputes
Maintain and update employee attendance reports and records for audit purposes
Outreach LPP Services: Providing lab services to outreach LPP centers, ensuring quality sample collection, handling logistics, and maintaining service standards
Officer Operation
SIHT (Shifa International Hospital)
04.2020 - 04.2023
Oversee daily laboratory operations to ensure smooth workflow and service efficiency
Coordinate with laboratory personnel to manage scheduling, resource allocation, and sample processing
Ensure compliance with regulatory requirements and laboratory safety standards
Monitor and maintain laboratory inventory, ensuring timely procurement of supplies
Assist in process improvement initiatives to enhance lab productivity and turnaround times
Track operational performance metrics and generate reports for management
Assist in staff training and ensure adherence to standard operating procedures (SOPs)
Address operational challenges and implement solutions to improve service quality
Laboratory and office-based setting with occasional interaction with lab personnel and healthcare teams
Requires adherence to safety protocols, including the use of personal protective equipment (PPE)
Support implementation and compliance of laboratory information management systems (LIMS)
Troubleshoot software or system issues and coordinate with IT teams for resolutions
Ensure cyber security measures and compliance with data privacy regulations
Work with IT teams to develop, customize, and maintain software for laboratory data management
Ensure the secure storage and retrieval of patient/lab records and test results
2nd JCI training emphasizes quality control, equipment calibration, and safety protocols in laboratory operations
Ensuring attendance and compliance of lab personnel in JCI training is crucial for accreditation
Proper documentation of staff participation in ongoing education is required to meet JCI audit standards
Outreach LPP Services: Providing lab services to outreach LPP centers, ensuring quality sample collection, handling logistics, and maintaining service standards
Assistant Supervisor & Warehouse Officer
Shifa international Hospital
07.2015 - 02.2020
Assist in planning, coordinating, and monitoring daily operational activities
Support the implementation of operational policies and procedures
Maintain and update records, databases, and reports related to operations
Assist in preparing reports, presentations, and performance metrics for management
Ensure compliance with company policies, industry regulations, and quality standards
Monitor inventory, logistics, and supply chain processes as required
Provide administrative support to the operations team, including scheduling meetings and preparing documentation
Dealing Patient and Registration Software, Collect blood Samples from patients
Patient identification, label vials with patient names and dates
Dispatch Sample in Lab Departments
Oversee the receipt, storage, and distribution of laboratory supplies, chemicals, and equipment
Maintain accurate inventory records and ensure proper stock levels to prevent shortages or overstocking
Conduct regular stock audits and cycle counts to track inventory movements
Ensure proper labeling, storage conditions, and handling of sensitive lab materials, including hazardous substances
Coordinate with suppliers, procurement teams, and logistics personnel for timely deliveries
Prepare warehouse reports, including stock status, consumption trends, and order recommendations
JCI training emphasizes quality control, equipment calibration, and safety protocols in laboratory operations
Ensuring attendance and compliance of lab personnel in JCI training is crucial for accreditation
Proper documentation of staff participation in ongoing education is required to meet JCI audit standards
Lab Assistant I & II
Shifa international Hospital
05.2007 - 01.2015
Assist in the setup and preparation of laboratory experiments and procedures
Collect, label, and analyze samples following established protocols
Operate, calibrate, and maintain laboratory instruments and equipment
Maintain accurate records of research, tests, and results
Follow strict safety and hygiene regulations in compliance with lab standards
Prepare chemicals, and solutions as needed
Dispose of hazardous materials and waste according to regulatory guidelines
Assist in inventory management, ordering lab supplies as required
Support scientists, researchers, or medical personnel in experimental and diagnostic procedures
Laboratory setting with exposure to chemicals, biological specimens, and equipment
Requires standing for extended periods and handling delicate materials
Personal protective equipment (PPE) such as gloves, masks, and lab coats may be required
To receive sample from all LPP
To distribute the specimens/samples to their respective section for tests
Any other task assigned the officer operations, Lab services
Education
Bachelor of Commerce (B.Com) -
Allama Iqbal Open University
Higher Secondary Education (I.Com) -
Rawalpindi Board
Matriculation -
Rawalpindi Board
Skills
Proficiency in MS Office (Word, Excel)
Windows/Software Installation
Phlebotomy & Blood Collection
Team Leadership & Coordination
Data Management & Record Keeping (Google Sheets)
Problem Solving & Decision Making
Operational Strategy & Execution
Complaint & Panic Value Management
Outreach LPP Lab Services Management
Certification
Workshop on Excellence Every Day, Shifa International Hospital, 2013 & 2014
Certificate of Appreciation, Shifa Foundation, 05/01/16
Phlebotomy General Practice Training, Shifa Foundation, 05/01/17
Basic Life Support (BLS) Certification, Shifa International, 10/01/20
Basic Life Resuscitation Course (BRC), Shifa International, 05/01/21 & 03/01/23
Phlebotomist Training Course Completion Certificate
Introduction to Safety in Construction Certification
Hobbies and Interests
Book Reading
Internet Research & Browsing
Social Media Engagement
References
Irfan Barkat, Sr.Manager Shifa International Hospital, 0331 0161110
Malik Adnan Maqbool, Associate Director Allied Services, SIHT Shifa International Hospital, 0333 1946705
Languages
English, Fluent
Urdu, Fluent
Timeline
Supervisor III Coordination office
SIHT (Shifa International Hospital)
07.2023 - 11.2024
Supervisor Coordination office
SIHT (Shifa International Hospital)
04.2023 - 06.2024
Officer Operation
SIHT (Shifa International Hospital)
04.2020 - 04.2023
Assistant Supervisor & Warehouse Officer
Shifa international Hospital
07.2015 - 02.2020
Lab Assistant I & II
Shifa international Hospital
05.2007 - 01.2015
Bachelor of Commerce (B.Com) -
Allama Iqbal Open University
Higher Secondary Education (I.Com) -
Rawalpindi Board
Matriculation -
Rawalpindi Board
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