Asad Maqbool
Lahore, Pakistan
Summary
Resourceful Branch Manager adept at increasing productivity and efficiency through streamlining operations. Possess strong skills in team leadership, customer relationship management, and financial oversight. Excel in communication, problem-solving, and adaptability, ensuring seamless branch operations while fostering a positive work environment.
Overview
11
11
years of professional experience
Work History
Branch Manager
Borjan Pvt Ltd
Bahria Town Lahore
08.2021 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Resolved escalated customer complaints in a timely manner.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
- Analyzed competitors and market trends to facilitate business growth.
- Identified opportunities for process improvement initiatives within the branch.
Branch Manager
Borjan Pvt Ltd
DHA Y-Block Lahore
01.2019 - 08.2021
Branch Manager
Borjan Pvt Ltd
Link Road Model Town Lahore
04.2017 - 01.2019
Branch Manager
Borjan Pvt Ltd
Kot Radha Kishan Kasur
04.2016 - 04.2017
Assitant Sales Advisor
Borjan Pvt Ltd
Mall Road Lahore
06.2015 - 04.2016
Assistant Sales Advisor
Borjan Pvt Ltd
Wapda Town Lahore
11.2014 - 06.2015
Assistant Sales Advisor
Borjan Pvt Ltd
Iqbal Town Lahore
03.2014 - 11.2014
Trainee
Borjan Pvt Ltd
MM Alam Road Lahore
12.2013 - 03.2014
Education
Bachelor of Arts -
Allama Iqbal Open University
Islamabad08-2024
Intermediate
Government Higher Secondary College
Rajana Pakistan06-2012
Skills
- Process Improvement
- Work Prioritization
- Customer Service
- Employee Development
- Account analysis expertise
- Branch Operations Management
- Sales Planning
Accomplishments
- Best Team Performance Award
Languages
Urdu
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
English
Elementary (A2)
A2
Timeline
Branch Manager
Borjan Pvt Ltd
08.2021 - Current
Branch Manager
Borjan Pvt Ltd
01.2019 - 08.2021
Branch Manager
Borjan Pvt Ltd
04.2017 - 01.2019
Branch Manager
Borjan Pvt Ltd
04.2016 - 04.2017
Assitant Sales Advisor
Borjan Pvt Ltd
06.2015 - 04.2016
Assistant Sales Advisor
Borjan Pvt Ltd
11.2014 - 06.2015
Assistant Sales Advisor
Borjan Pvt Ltd
03.2014 - 11.2014
Trainee
Borjan Pvt Ltd
12.2013 - 03.2014
Bachelor of Arts -
Allama Iqbal Open University
Intermediate
Government Higher Secondary College
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