Asad Abbas Shah

- Recruitment & Selection

- Training & Development

- Employee Engagement & Retention

- Benefits Administration

- Performance Management

- Compliance & Risk Management

- Employee Relations & Conflict Resolution

- Ensure compliance with laws & regulations.

-Manage and maintain staff attendence as per SOP,s

-Conduct inquiries and Provide fair recommendations.

• Maintained and built close relationships with customers through regular contact and visits.
• Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
• Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
• Monitored, followed-up and escalated cases to meet customer response commitments.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.