Arslan Ahmad Khan
Data Analytics | Business Intelligence Analyst | Sales Planning & Operations
Multan
Summary
To achieve a challenging position in a dynamic enterprise, where I can put my skills to effective use and contribute immensely to the vision of the company.
Presentable, well groomed, Situation handling skills, Relationship building skills, Strong interpersonal skills courteous, people friendly, interactive), Self-confidence, Channel Building Skill, High patience level, Analytical approach to decision making and problem solving. More than 9 Years of Experience in Telecom, highly self-motivated, dedicated, organized, who can work under pressure for challenges and meet deadlines. Skilled in leading direct reports as well as cross-functional teams. Expert in data analyzing, market trend analysis.
Overview
10
10
years of professional experience
8
8
Certificates
4
4
years of post-secondary education
Work History
Assistant Manager Financial Services
Telenor Pakistan
3 2024 - Current
- Planning for GSM/Financial Services and Mobile Accounts Ambitions/Campaigns
- Planning for GSM monthly target achievement, discuss, and prepare road map for the monthly KPI achievement.
- Planning FS, all KPIs, Ambitions, monthly regional campaigns for Financial Services, monitoring weekly sprints through reports, and ensuring to achieve.
- Planning and reporting to increase in FS serving active retailer base by monitoring daily FS serving at retail level.
- Increase daily unique FS-serving active retailers, getting insights from data by analyzing and creating dashboards in BI.
- Planning MA Ambitions for MA sprints and monitoring through reports.
- Planning Weekly Sprints for FS, TP, and MA targets achievement.
- Monitoring Business Trends MoM, QoQ, and YoY.
- Highlighting improvement areas.
- Daily Reporting and Monitoring of FS/GSM KPIs/Campaigns performance.
- Daily tracking of FCA gross add and discussion with sales team on performance.
- Ensure Retail Floats Quality on a Daily Basis.
- Preparing Monthly Plan and Daily Tracking Dashboards with Visualization.
- Daily FS/GSM Float & Serving Monitoring.
- Negative Growth Cluster Analysis and Way Forward.
- Mobile Account Campaign Bottom Clusters Analysis and Suggest way forward.
- FS/GSM Operational Tasks
- Retailers onboarding.
- Devices/Retailers Mapping
- Franchise onboarding/processing all agreements and login creations.
- Responsible until complete readiness of franchise.
- Building strong relationships with franchise business partners for smooth operations and KPI achievement.
- Termination of franchises. Responsible for complete account closure.
- Clearance for final settlement of business partner in case of resignation/termination.
- 360 Financial Services/GSM Related Operations
- Regional Trade Activities and Team Engagement.
- Responsible for regional trade activities and event management.
- Shop Paints, Franchise Branding, Wall paints, Trade Letter, Facia, and Banners.
- Responsible for designing to execution in the whole region.
- Manage Trade budget, creating trade plan, and ensuring smooth execution, along with close coordination with circle and HQ team.
- Coordination with different vendors to ensure smooth execution, align sales team during the whole drive.
- Preparation of monthly, quarterly, and yearly performance PPT.
- Successfully launching new functionalities, apps, etc. At the regional level.
- Monitoring Site's performance before and after spectrum collapse.
- Monitoring Site's performance before and after spectrum collapse.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects, tasks.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
DFS Executive
PMCL (JAZZ)
2 2016 - 02.2020
- MIS & MFS Business Reporting
- Prime responsibility to ensure DFS business growth in the region.
- Analyzing and preparing MFS business reports daily, monthly, quarterly, and annually.
- Closely monitor the bottom areas and discuss improvement opportunities with the sales team by deep diving into the data at the retail level.
- Handling general MFS operations in terms of all product reports and promos.
- Monitoring sales queries and providing prompt responses.
- Float Management.
- Keeping a close check on float cycles in the market.
- Ensuring adequate float in the market through the provision of float analysis and figures to the sales team on a daily basis.
- Inquiring and addressing any issues regarding any slump related to float management.
- Supporting Key, High Performing Retailers.
- Keep close liaisons with key, high-performing retailers for more revenue generation.
- Addressing their concerns in a timely fashion and providing prompt services.
- Liaison with the sales team and other departments.
- Have a close liaison with the sales team and other departments for a smooth and even flow of business day-to-day operations.
- Sharing maximum information regarding MFS product growth in the region on a micro level.
- Sharing market feedback and intelligence.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- To cater and deliver the very best of efforts on special assignments and tasks assigned by higher management for new products or features, and for management strategy guidelines related to MFS business.
- Established long-term client relationships through consistent delivery of high-quality products and services.
Documentation Officer
Zong CMPak Ltd.
04.2014 - 02.2016
- Documentation Handling.
- Responsible for processing official documentation regarding employees' overtime and medical claims, while also maintaining the record.
- Responsible for petty cash flow and reimbursement.
- Responsible for electricity bill payment with proper documentation.
- Responsible for vendor payment and proper documentation of their payments.
- Responsible for maintaining the O&M warehouse at the regional level.
- Preparing warehouse monthly issuance analysis and daily tracking reports.
- Responsible for maintaining the record of issuance and stock of hardware and consumables.
- Responsible for sending faulty hardware to R&R with proper ATN documentation and maintaining the record.
- Regional Sites Fueling.
- Responsible for achieving the monthly fuel targets.
- Preparing daily fuel disbursement plan.
- Analyzing daily fuel consumption and providing visibility to regional teams.
- Responsible for setting regional monthly fuel targets for cluster owners (engineers).
- Responsible for daily fueling reports and PPT on a monthly basis.
- Auditing high consumption and fuel theft sites to control opex cost.
- Maintaining fueling card (PSO/Shell) transactions record and cross verify from invoice.
- Evaluation of vendor for fueling vehicle.
- Coordination with vendor regarding day-to-day activities to streamline the process.
- Monthly audits of fueling vehicles and fueling pumps.
- Cost Controlling.
- Controlling petty cash flow within the assigned limit.
- Reconciliation of High Wapda Bill.
- Replacement of faulty meters to avoid average billing.
- Follow up with vendor for electricity-related work.
Education
MBA - Marketing
National College Of Business Administration
Multan 03.2019 - 03.2021
Master of Arts - International Relations
Bahauddin Zakariya University
Multan 04.2014 - 04.2016
Skills
Solid Edge in MS Excel, Power Point, Power BI, MS Office, SQL
Certification
Six Sigma Training (Yellow Belt)
Appreciations
- Zonger of the month in May, 2015
- Secured 2nd Position nationwide in a Jazz promo in Oct-2017
- Recognition Award 2017 “Solid Solution” By Jazz
- Recognition Award 2020 “Best Contribution in Aug-20” by Telenor
- Token of Appreciation in Jan-21 by Telenor
- Best Channel Support Award H1 2023 by Telenor
Personal Information
- CNIC Number: 36302-7510581-3
- Date of Birth: 03/17/92
- Nationality: Pakistani
Languages
Urdu, Punjabi
Native language
English
Advanced
C1
Timeline
Supervised Machine Learning: Regression and Classification(Coursera Certifications Offered By Deep Learning.AI)
12-2023
Data Visualization With Python (Coursera Certifications Offered By IBM)
10-2023
Python Project For Data Science (Coursera Certifications Offered By IBM)
09-2023
Databases and SQL for Data Science with Python (Coursera Certifications Offered By IBM)
08-2023
Python for Data Science, AI & Development (Coursera Certifications Offered By IBM)
08-2023
Power BI Data Methods (Linkedin Learning)
08-2022
Tableau Essential Training
11-2021
MBA - Marketing
National College Of Business Administration
03.2019 - 03.2021
Six Sigma Training (Yellow Belt)
06-2015
Master of Arts - International Relations
Bahauddin Zakariya University
04.2014 - 04.2016
Documentation Officer
Zong CMPak Ltd.
04.2014 - 02.2016
Assistant Manager Financial Services
Telenor Pakistan
3 2024 - Current
DFS Executive
PMCL (JAZZ)
2 2016 - 02.2020
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