Arsalan Ahmed
Karachi
Summary
I am an organized, efficient and hard working person, and I'm willing to discover and accept new ideas which can be put into practice effectively. I am a good listener and learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Succession Certificate Project as a Executive/Superintendent
National Database & Registration Authority (NADRA)
01.2022 - Current
- Managing all on-board activities.
- To participate proactively in every process being undertaken to improve the outcomes of the branch.
- Assisting Operations for documentation and completion of formalities as defined by organization’s rules and regulations.
- In-House training of staff, to assist and support staff in day to day activities.
- Generating and maintaining daily / monthly / yearly reports and records keeping.
- Coordination with Management through Emails and Telephonic calls.
- Cash handling on daily basis and generating monthly revenue reports.
Team Leader, Sales Operations
Creativatic Limited
04.2021 - 11.2022
- Manage all customer dealing and provide possible outcomes
- Assisting all operations for branch and handling participants problems
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coached team members in techniques necessary to complete job tasks.
- Built relationships with customers to encourage repeat business.
Team Lead
Illusio Graphics
10.2020 - 04.2021
- Handle all documents and manage customer dealings on daily basis.
- Prepare weekly reports for board meetings.
- Coordination with international clients through email and chats.
- Trained new team members by relaying information on company procedures and safety requirements.
Sales Officer
Philip Morris Pvt Ltd
05.2019 - 10.2019
- Established a reputation for professionalism, integrity, and dedication to achieving results, earning numerous accolades from both clients and colleagues.
- Maximized revenue potential by upselling complementary products or services based on an in-depth understanding of each client''s needs.
- Collaborated with cross-functional teams to develop targeted marketing strategies for various product lines.
Supervisor/Student Brand Ambassador
Expo Center, Karachi
06.2017 - 02.2018
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Graduation (Continue) - Commerce
University of Karachi
Karachi, Sindh, PakistanIntermediate - Pre-Engineering
Govt City College
Karachi, Sindh, PakistanMatric - Computer Science
Sydney Grammer School
Karachi, Sindh, PakistanSkills
- Ability to work under pressure
- Written & Spoken English
- Business process improvement
- Customer Service/ Public Dealing
- Communication skills
- Strategic planning
- Team Management
- Sales analysis
Certification
- AI & Data Science (affliated in Feb,2025)
- Digital Marketing Workshop(2019)
- Ms-office (2007
LANGUAGE
English
Urdu
Accomplishments
- Received appreciation/best performance certification from chairman of NADRA in 2023.
- Received appreciation certificate from Illusio graphics for team lead performance.
Affiliations
- AI and Data Science
Timeline
Succession Certificate Project as a Executive/Superintendent
National Database & Registration Authority (NADRA)
01.2022 - Current
Team Leader, Sales Operations
Creativatic Limited
04.2021 - 11.2022
Team Lead
Illusio Graphics
10.2020 - 04.2021
Sales Officer
Philip Morris Pvt Ltd
05.2019 - 10.2019
Supervisor/Student Brand Ambassador
Expo Center, Karachi
06.2017 - 02.2018
Graduation (Continue) - Commerce
University of Karachi
Intermediate - Pre-Engineering
Govt City College
Matric - Computer Science
Sydney Grammer School
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