Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Arooj Ameer

لاہور

Summary

Motivated and hardworking professional with experience in customer service, sales, backend operations, and quality assurance. Strong communication, problem-solving, and teamwork skills, with proficiency in Microsoft Excel and MS Office. Adaptable, detail-oriented, and committed to providing excellent customer service.

Overview

3
3
Languages
9
9
years of professional experience

Work History

Customer Service Representative (CSR)

Zhong (中)
Lahore, Pakistan
04.2023 - Current

Quality Assurance (QA) – Backend Operat

Department/Role: IB / OB / CFL
Lahore, Pakistan
02.2018 - 02.2023

Education

Bachelor of Arts - Mass Communication 🎓

University of the Punjab (Punjab University)
Lahore, Pakistan
01-2018

Skills



  • Customer Service
  • Call Handling
  • Sales and Customer Support
  • Quality Assurance
  • Microsoft Office
  • Microsoft Excel
  • Computer Skills
  • Attention to Detail
  • Problem Solving
  • Conflict Resolution
  • Effective communication
  • Active Listening
  • Time Management
  • Multitasking
  • Teamwork & Collaboration
  • Adaptability
  • Business communication

Languages

English
Advanced
C1
Urdu
Proficient
C2
Hindi
Advanced
C1

Interests


  • Traveling & Exploring New Cultures 🌍
  • Reading
  • Learning New Skills
  • Listening to Music 🎵
  • Socializing & Meeting New People
  • Photography 📸

Timeline

Customer Service Representative (CSR)

Zhong (中)
04.2023 - Current

Quality Assurance (QA) – Backend Operat

Department/Role: IB / OB / CFL
02.2018 - 02.2023

Bachelor of Arts - Mass Communication 🎓

University of the Punjab (Punjab University)
Arooj Ameer