ARFAN AKHTAR
Dubai
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
17
17
years of professional experience
Work History
Manager
Boys Media Pakistan & Indigo Tech China
03.2022 - 08.2024
- Aligned sales strategies to achieve 90+% target progress with company goals, resulting in cohesive operations
- Secured new business partnerships with thorough market research and networking activities, especially joining from other platforms
- Enhanced customer experience by promptly addressing their feedback and issues regarding platforms
Social Media Manager
Yoyo (Y team interstellar Inc. China)
12.2019 - 12.2022
- Adapted/implemented of social media plan based on market research and customer data
- Established industry contacts and relationships with media to boost company business
Admin Manager
School Education Department
Rawalpindi
05.2014 - 12.2019
- Handling customer problems and complaints
- Organizing office budget
- Training and supporting office staff
- Coordinating the check-in and check-out process
- Established industry contacts and relationships with media to boost company business
District Teacher Educator/Master Trainer
Directorate of Staff Development Punjab
Lahore
03.2011 - 04.2014
- Lead teacher training workshops, enhancing professional development across school community
- Worked with other teachers and administrators to evaluate and revise elementary school programs
Teacher
School Education Department Punjab
Rawalpindi
12.2009 - 02.2011
Markaz Coordinator /Data Analyst
National Commission for Human Development
Islamabad
09.2007 - 07.2009
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Developed strategies to improve operational procedures and reduce costs.
Education
Master of Arts - History
University of The Punjab
Lahore, Pakistan01.2006
B. Ed - Education
University of The Punjab
Rawalpindi, Pakistan01.2006
Bachelor of Arts - Political Science, History
University of The Punjab
Lahore, Pakistan01.2004
Skills
- Public Relations
- Customer service
- Project Management
- Social analytics and reporting
- Training and Development
- Behavior modification
- Data collection and analysis
- Business analysis
- Business Administration
- E-Commerce
- Sales management
- Microsoft Office documentation
- Report generation via Microsoft Excel
Accomplishments
- Speaking 6.0
- Listening 5.0
- Reading 6.0
- Writing 6.0
- Overall 6.0
Languages
Urdu
First Language
English
Advanced (C1)
C1
Timeline
Manager
Boys Media Pakistan & Indigo Tech China
03.2022 - 08.2024
Social Media Manager
Yoyo (Y team interstellar Inc. China)
12.2019 - 12.2022
Admin Manager
School Education Department
05.2014 - 12.2019
District Teacher Educator/Master Trainer
Directorate of Staff Development Punjab
03.2011 - 04.2014
Teacher
School Education Department Punjab
12.2009 - 02.2011
Markaz Coordinator /Data Analyst
National Commission for Human Development
09.2007 - 07.2009
Master of Arts - History
University of The Punjab
B. Ed - Education
University of The Punjab
Bachelor of Arts - Political Science, History
University of The Punjab
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Personal Information
Nationality: Pakistani
Countryofstay
United Arab Emirates
Languages
- English, Fluent, IELTS, 10/23, 6.0
- Urdu, Proficient, C2
Personal Information
Nationality: Pakistani
Countryofstay
United Arab Emirates
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