Summary
Overview
Work History
Education
Skills
Accomplishments
ADDITIONAL ACTIVITIES
Certification
Interests
Timeline
COMPETENCES
INTERNSHIP
Areej Fatima

Areej Fatima

SENIOR ACCOUNT EXECUTIVE
Lahore

Summary

A resourceful employee with outstanding knowledge to develop and maintain a healthy customer pipeline. Consistently works to attract new business opportunities. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.

Overview

4
4
Certifications
10
10
years of professional experience

Work History

Sales Development Representative

Word Works AI
12.2024 - 11.2025

My responsibility is to generate revenue through nurturing the pipeline, booking meetings, and collaboration. We utilized Apollo, PowerLead for lead generation, Klenty, ZOHO Voice, and ZOHO CRM for pipeline management.

  • ▪ Custom-built AI Chatbot solution for Hospitals to provide Extra Care to Patients through Voicebots
  • ▪ Retaining Patients with AI bots and Patient Appointment Management
  • ▪ Improve & sustain Business Growth

Advanced AI Data Trainer

Invisible Technologies
10.2023 - 06.2024
  • Thorough writings
  • Tasks Curation with polishing
  • Attention to detail for content creation
  • AI advanced visual annotation for AI LLMs
  • Evaluate and hone the final submissions
  • Successfully delivered on tasks within tight deadlines.

Senior Customer Success Specialist

MedVidi
01.2023 - 01.2024
  • Improving Patients Experience
  • Providing Extra Care to Mental Health Care Patients
  • Retaining Patients
  • Management of Patients Portfolio
  • Improve & sustain Business Growth
  • Generation of Reports
  • Analysis of Internal system to better improve the processes
  • Data collection and analysis to improve the Patients experience
  • Departmental process changes to improve
  • Training new hires
  • Creating new Value Added Services
  • Empathize with the Patient
  • Understanding the need
  • Problem solving of the Patients issue
  • Build trust & credibility at various levels
  • Enhance the customer life cycle
  • Implement specific strategies for both sales and customer service.
  • Improve customer conversations in a systematic manner.
  • Assist Patients from Scheduling the appointment till getting the prescription fulfillment
  • Working in lieu of the rules & regulations to prevent patient's confidentiality
  • Remote

Account Executive

Bobtail Capital
05.2022 - 01.2023
  • Cold Outreach
  • Identify potential Clients
  • Set approach strategies.
  • Service-selling B2B
  • Consultative Approach
  • FinTech Solution
  • Unique selling proposition (USP)
  • Direct Marketing
  • Pipeline Generation
  • Evaluation of Sales Targets
  • Negotiate contracts and close agreements.
  • Remote

Senior Account Executive

KeepTruckin (Motive)
12.2019 - 05.2022
  • Outbound Calling
  • Clients Research
  • Completion of assigned Product Advancement AI Trainings
  • Identifying Pain of the Prospective Customers
  • Understanding the needs of end-users
  • Competitive Selling & Value Proposition
  • Consultative Selling
  • Pipeline Generation
  • Pipeline Management
  • Designing Strategies to hit the Monthly, and Quarterly targets
  • Sales Forecasting
  • Weekly Sales Forecasting Presentation Meetings with Upper Management
  • Conducting Team Meetings at the start & end of the day
  • Team Performance improvement strategies
  • Product Presentations to prospective Clients
  • Holding Negotiations
  • Volunteer assistance to new hires
  • KPIs Implementation to better improve sales growth
  • Change Management Trainings & Implementations
  • Follow-Up with existing Clients for expansion
  • Customer Support to keep them retained
  • Leveraging growth opportunities to maximize every deal
  • B2B SAAS Solution
  • FinTech Solution Selling Motive Cards
  • Motive Cards Customer Onboarding
  • Activation of the Motive Cards
  • Creating Product & Services Awareness
  • Ensure Product is handy & user friendly for Customers

Sales Executive

Digital Globe Services
06.2018 - 12.2019
  • Active listening
  • Rapport building
  • Building Trust and Credibility
  • Probe to identify the right fit
  • Pitch the right Product suit the needs
  • Researching and analyzing potential opportunity
  • Maximization of every inbound opportunity
  • Customer care facilitation
  • Product knowledge
  • Meeting daily, weekly, and monthly sales targets
  • Performance Evaluation
  • Performance Review: Weekly & Monthly Sessions

Sales Representative

Marketing Hub
02.2018 - 06.2018
  • UK based B2B Campaign
  • Lead Generation
  • Lead Conversion
  • Cold Calling

Customer Care

Al-Shifa Education System
01.2017 - 02.2018
  • Study Visa Consultancy
  • Customer query handling
  • Procedure understanding
  • Effective Communication

Freelancer

Content Writing
01.2017 - Current
  • Ghost Writer
  • Elevator Pitch
  • Article Writing
  • Copy Writing
  • Success Stories Writing
  • SEO based Content Creation
  • Plagiarism-free content creation
  • Conducting in-depth research on industry-related topics
  • Developing content for blogs, articles, product descriptions, social media, and the company website.
  • Being a content writer, my job was to make more informative and engaging articles to help brands showcase their products.
  • Assisting the marketing team in developing content for advertising campaigns.
  • Proofreading content to remove errors and inconsistencies.
  • Creating compelling headlines and body copy that will capture the attention of the target audience.
  • Matching clients’ needs & identifying gaps in the company’s current content, creating new content
  • Freelance
  • Brainstormed ideas to create useful content for clients.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.

Montessori Teaching

Khawar Academy
08.2016 - 12.2017
  • Auto-Education Child Development
  • Children training initiatives

Education

BS Management Sciences - HR, Supply Chain & Logistics

Institute of Administrative Sciences, University of The Punjab, Lahore
01-2019
  • Creativity at workplace - Research Project

I.COM - Commerce & Banking

Punjab Group of College, Lahore
01-2015

Matriculation - Science (Biology)

English Grammar School, Lahore
01-2013

Master of Science - Marketing

University of Management And Technology, Lahore, Punjab, Pakistan
05.2001 -
  • Emotive Interfaces: Neuro-branding Through Voice and AR to Shape the Neuropsychology of Tangibility in SaaS Brand Communication - Research Project
  • Thesis Statement: Digital Storytelling and Experiential Marketing for Nation Branding in Pakistan’s Tourism Entrepreneurship

Skills

IT

MS Word

MS PowerPoint

MS Publisher

MS Excel

ERP

SalesForce

Effective Communication

Content Writing

Self Motivation

Courageous Leadership

Problem Solving

Attention to detail

Proficient in SalesForce

Accomplishments

  • Top Performer at KeepTruckin More than Thrice I have been Employee of the week
  • For the year 2020 last quarter, I have been among the top 25 performers
  • Top Performer at Digital Globe Services Recognized as the top transfer generating Employee for Security Alarm Company

ADDITIONAL ACTIVITIES

Listening Motivational Speakers Sketching and Painting Cooking

Certification

GOOGLE ANALYTICS FOR BEGINNERS Google Analytics Academy

Interests

Interest I am fond of travelling & love to explore with cultural diversity and want to promote Pakistan Heritage

Timeline

Sales Development Representative - Word Works AI
12.2024 - 11.2025
Advanced AI Data Trainer - Invisible Technologies
10.2023 - 06.2024
Senior Customer Success Specialist - MedVidi
01.2023 - 01.2024
Account Executive - Bobtail Capital
05.2022 - 01.2023
Senior Account Executive - KeepTruckin (Motive)
12.2019 - 05.2022
Sales Executive - Digital Globe Services
06.2018 - 12.2019
Sales Representative - Marketing Hub
02.2018 - 06.2018
Customer Care - Al-Shifa Education System
01.2017 - 02.2018
Freelancer - Content Writing
01.2017 - Current
Montessori Teaching - Khawar Academy
08.2016 - 12.2017
University of Management And Technology - Master of Science, Marketing
05.2001 -
English Grammar School - Matriculation, Science (Biology)
Punjab Group of College - I.COM, Commerce & Banking
Institute of Administrative Sciences, University of The Punjab - BS Management Sciences, HR, Supply Chain & Logistics

COMPETENCES

  • Business Development
  • High Quality Service
  • Brand Development
  • Persuasive Skills
  • Self Development
  • Attention to detail

INTERNSHIP

  • PEL HR Virtual Internship Program 2020
  • Professional Development
  • Personality Development
  • HR Advertisement Designing
  • PEL Magazine Designing & Marketing
Areej FatimaSENIOR ACCOUNT EXECUTIVE