Areej Masood

• Lead Recruitment Processes:
  Spearheaded recruitment for national and international positions, ensuring alignment with organizational goals and strategies.
• Organizational Alignment:
  Acted as the focal point for implementing organizational alignment exercises, by maintaining positions records and launching job advertisements.
• Emergency HR Support:
  Provided expert HR support during emergencies (e.g., flood crisis), maintaining service continuity in high-pressure situations.
• Collaboration with Hiring Managers:
  Partnered closely with Hiring Managers to understand staffing requirements and deliver expert guidance on meeting workforce needs.
• Job Profiles and TORs Development:
  Supported the creation and refinement of job profiles and Terms of Reference (TORs), ensuring role-specific qualifications and skill requirements were met.
• Employee Guidance:
  Conducted employability guidance sessions, advising staff on career progression, skill development, and organizational growth opportunities.
• Job Postings & Candidate Sourcing:
  Managed job postings on WFP's E-Recruitment platform, Workday, and external platforms (Rozee.pk, LinkedIn), maximizing visibility and engagement.
• Recruitment Channel Management:
  Actively sourced candidates and developed strategic partnerships with key recruitment channels to maintain a robust candidate pipeline.
• HR Outreach:
  Led HR outreach activities to build strong relationships with potential candidates and external stakeholders.
• Candidate Screening & Longlisting:
  Conducted thorough screening of applications and longlisting, ensuring a highly qualified candidate pool that met organizational standards.
• LAPC and Review Meetings:
  Facilitated LAPC (Local Appointment Review Committee) and review meetings for Fixed Term (FT) roles, ensuring fair and consistent selection processes.
• Emergency Deployment Rosters:
  Managed emergency deployment rosters to ensure swift mobilization of candidates during critical situations.
• Gender Representation Analysis:
  Prepared and shared analyses on gender representation across the organization and provided other relevant statistical reports as required.

HR Operations Support:

• Assisted with reference checks and requested Global Clearance/UN Sanction list checks for new appointments.
• Maintained accurate and compliant personnel records (both hard and soft copies).
• Prepared and recorded employee certificates (e.g., job experience, visa assistance, banking instructions, tax exemptions).
• Managed UNLP applications, keeping an up-to-date list of holders and tracking issuance/receiving records.

Talent Acquisition Support:

• Assisted in obtaining approvals for staff requisition forms and updating Terms of Reference (TORs).
• Created and distributed job postings across internal platforms, UN agencies, and recruitment portals to ensure broad visibility.
• Managed talent acquisition social media (LinkedIn, Rozee.pk) to engage candidates and promote vacancies.
• Supported candidate screening, longlisting, testing (iMocha), and interview processes.
• Coordinated LAPC meetings and prepared Notes for Records (NFR) for Fixed Term posts.

• Co-ordinated and delivered a full range of administrative tasks related to recruitment processes
• Pro-actively partnered with Recruitment team members and other units to ensure that needs and workforce planning requirements are well established
• Responsible for all aspects of recruitment coordination activities in alignment with WFP corporate direction and Regional priorities
• Scheduling tests, and coordinating interviews, providing feedback to candidates and keeping all recruitment reporting systems up to date

HR Role:

• Recruitment & Application Management:
  Managed employment applications and maintained a comprehensive recruitment database. Filed interview records and application forms of non-selected candidates for future reference.
• Reference Checks & Offer Preparation:
  Conducted reference checks for selected candidates, prepared offer and appointment letters, and assisted in staff induction and orientation processes.
• Job Advertisement & Candidate Screening:
  Advertised job vacancies on relevant job portals, screened applications, and shared shortlisted candidates with the Hiring Unit.
• HR Documentation & Coordination:
  Coordinated closely with Area HR Teams to ensure accurate management of HR documents, reviewed records before sharing with the Audit team.
• Employee Data Management:
  Maintained and updated staff personal files, tracked vacation schedules, and managed various HR documents, including exit forms, work certificates, and performance appraisals.
• Employee Lifecycle Management:
  Managed Employee Joiners and Leavers data, including appointment letters, contract renewals, extensions, and Exit forms. Ensured accurate EOBI documentation and compliance.

Administrative Role:

• Utility & Payment Management:
  Monitored and followed up on monthly office and guesthouse utility payments, including electricity and gas bills.
• Travel & Accommodation Support:
  Coordinated travel arrangements for staff, including booking domestic and international flights, and arranging hotel accommodations for both national and international staff.
• Guesthouse & Office Management:
  Oversaw the management and organization of the office and guesthouse facilities to ensure smooth operations.

End-to-End HR Operations Management:

• Employee Grievance Resolution & Staff Query Management:
  Effectively address employee grievances and manage staff queries, ensuring timely and fair resolutions in line with company policies.
• Recruitment & Onboarding:
  Administer the end-to-end recruitment process, including receiving applications, maintaining the recruitment database, advertising vacancies on job portals, and screening candidates. Prepare offer letters, appointment letters, and manage staff induction and orientation programs for new hires.
• HR Documentation & Compliance:
  Prepare and issue various HR and administrative letters (e.g., offer letters, employment letters, experience certificates). Maintain and review HR documents in close coordination with Area HR teams, ensuring compliance and readiness for audit reviews.
• Attendance & Leave Management:
  Oversee and manage the attendance system, regularly updating and maintaining accurate leave records to ensure compliance with organizational policies.
• Training & Capacity Building:
  Organize and facilitate staff capacity-building training and development activities to enhance employee skills and promote professional growth.
• Personal File & Data Management:
  Manage and update personal files for all employees, ensuring accurate record-keeping of staff details, vacation follow-ups, and other HR-related documents.
• Employee Lifecycle Management:
  Maintain comprehensive data on employee joiners and leavers, including preparation of exit forms, work certificates, performance appraisals, and other related documentation.
• Compensation & Benefits Management:
  Oversee EOBI and Provident Fund management, ensuring accurate records and timely contributions. Administer payroll processing, ensuring accuracy and compliance with legal and organizational standards.
• Contract & Increment Management:
  Manage employee contract renewals, extensions, and increment processing, ensuring timely updates and alignment with organizational policies.

• Received Practical Training in these banking Operations: Accounts & Deposits, Clearing/Remittances, Customer Service Excellence & ATM Operations