Floor Manager
Zr Forums
Karachi, Sindh
09.2024 - Current
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
Arbaz Kashif
Organic chemist
Karachi,Sindh
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Work History
Operations Manager
Cypher BPO
Karachi, Sindh
01.2023 - 02.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
Call centre agent
Cypher BPO
Karachi, Sindh
01.2020 - 12.2022
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Inventory and stock staccking
Integrated biosciences
Karachi, Sindh
01.2019 - 12.2019
- Oversaw supplier performance evaluations, identifying areas for improvement and fostering collaborative partnerships for mutual growth.
Skills
Outstanding communication skills
Education
Bsc. Hons - Chemistry
University of Karachi
Karachi 01.2021 - Current
Intermediate - Pre-Medical
Johar Degree College
KarachiMatriculation - Science
J.s Cambridge School
KarachiAffiliations
Member of American Chemical Society
Timeline
Floor Manager
Zr Forums
09.2024 - Current
Operations Manager
Cypher BPO
01.2023 - 02.2024
Bsc. Hons - Chemistry
University of Karachi
01.2021 - Current
Call centre agent
Cypher BPO
01.2020 - 12.2022
Inventory and stock staccking
Integrated biosciences
01.2019 - 12.2019
Intermediate - Pre-Medical
Johar Degree College
Matriculation - Science
J.s Cambridge School
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