Expert in administrative support with a focus on optimizing educational experiences. Strong organizational skills utilized to enhance office operations, resulting in improved efficiency. Developed educational materials that increased student engagement and learning outcomes. Maintained internal documentation for consistent access to critical information, supporting educational programs with a 95% satisfaction rate among students and faculty.
• Managed all clerical tasks efficiently within the school office.
• Handled incoming phone calls, addressing inquiries and providing assistance.
• Resolved complaints and addressed issues related to students and school policies promptly.
• Generated detailed reports on school attendance policies and individual student attendance records.
• Monitored and responded to mail and emails from parents, students, school board members, and teachers.
• Arranged appointments and meetings, effectively circulating agendas to participants.
• Organized budget documentation and maintained financial records and statistical data.
• Communicated individual student progress directly to students and their guardians/parents.