Aqsa Shahid

Ensure Deposit Mobilization as per assigned KPIs, and to achieve MTD

& YTD MPR.

• Interacts with identified current and prospective clients to increase share

of wallet.

• Manages customer attrition and devises policies to increase retention

ratio and expand customer base.

• Ensures timely resolution of customer complaints and queries.

Assisted Relationship Managers in managing a diverse portfolio of

clients, ensuring optimal satisfaction levels.

• Facilitated smooth transitions during account onboarding by guiding

clients through required documentation procedures and promptly

addressing any issues that arose.

• Developed and cultivated lucrative relationships with both new and

existing clients through effective communication and exemplary

interpersonal skills.

• Built relationships with customers and community to establish long-term

business growth.

• Achieved sales goals and service targets by cultivating and securing

new customer relationships.