AQSA LATIF
Officer Sanction Screening
36 Bonnycastle Drive, Bowmanville, ON,
Summary
Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Officer Sanction Screening
Muslim Commercial Bank
09.2022 - 05.2024
- Name screening of new to bank and portfolio clients.
- Batch uploading on safe watch for screening and follow-up from branches while raising STR.
- Responding to branch emails and queries.
- Analyze,investigate and report exact sanctioned hit/matches for onward review to unit head.
Customer Service Representative
Sunrise Automation Private Limited
07.2022 - 08.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Internship Student
Muslim Commercial Bank
07.2021 - 09.2021
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
Education
Bachelor of Arts - Economics
Lahore College For Women University
Lahore 05.2001 -
Skills
- Work coordination
- Team collaboration
- Report writing
- Emergency response coordination
Timeline
Officer Sanction Screening
Muslim Commercial Bank
09.2022 - 05.2024
Customer Service Representative
Sunrise Automation Private Limited
07.2022 - 08.2022
Internship Student
Muslim Commercial Bank
07.2021 - 09.2021
Bachelor of Arts - Economics
Lahore College For Women University
05.2001 -
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