Seeking a challenging position in a progressive organization to contribute positively towards achieving objectives. Committed to utilizing capabilities fully and continuously developing professional skills.
Hi, I’m
AQSA HANIF
Administration
New Kahna,Lahore
Summary
Overview
7
years of professional experience
1
Certification
1
Language
Work History
Khyber Chemical Pvt Ltd
Receptionist
11.2022 - 08.2023
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Prosperity Group
Admin Officer +Customer Relationship Officer
01.2020 - 09.2022
Job overview
- Maintained accurate records of customer interactions, enabling better understanding of client issues and facilitating follow-ups when needed.
- Made customers aware of current and new programs and services.
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
- Managed customer relations on ongoing basis to maximize customer retention.
- Greeting visitors
- Schedule clients meetings. Maintains records of clients.
Click Fly Travel & Tours
Receptionist
02.2018 - 01.2020
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
Asim High School
Teacher
08.2016 - 12.2017
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Enhanced literacy skills with targeted reading programs.
MCB Bank
Intern
03.2016 - 05.2016
Job overview
- Account Opening
- Account Relating Responsibilities
Education
Superior University
M.Com
University Overview
Allama Iqbal Open University
B.Com
University Overview
Allama Iqbal Open University
F.A
University Overview
Board of Intermediate & Secondary EducationSahiwal
Matric
University Overview
Skills
Time Management
Problem solving
Work in under Pressure
Team Management
Leadership
Multitasking
Ability to quick learning
Personal Information
Personal Information
- CNIC Number: 36502-4164874-2
- Father's Name: Muhammad Hanif
- Date of Birth: 12/31/91
- Nationality: Pakistani
- Marital Status: Single
- Religion: Islam
Certification
6 Months IT basic brains college
Timeline
Receptionist
Khyber Chemical Pvt Ltd
11.2022 - 08.2023
Admin Officer +Customer Relationship Officer
Prosperity Group
01.2020 - 09.2022
Receptionist
Click Fly Travel & Tours
02.2018 - 01.2020
Teacher
Asim High School
08.2016 - 12.2017
6 Months IT basic brains college
06-2016
Intern
MCB Bank
03.2016 - 05.2016
Superior University
M.Com
04.2021
Allama Iqbal Open University
B.Com
04.2017
Allama Iqbal Open University
F.A
04.2012
Board of Intermediate & Secondary Education
Matric
04.2008